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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

- True Form Automatic Nesting. Manual Nesting. Partial Nesting. (Triangular. Rectangular. Complex Mix. Beam Layout). - 2D Viewer (DXF Import/Export, joined contours, joined lines, preview of cutting order) - 2D.NC Viewer, NC1 DSTV viewer (SheetCam Rotary Plasma Plugin support), NC1 to.DXF converter - 3D .NC, NC1 DSTV Viewer, Profile hole clusters (matrices) creator (.NC1 export) - Basic G-code export for the Profile/Beams module

Description

NestDesk is a comprehensive customer service software designed specifically for Shopify retailers. It enables businesses to provide exceptional support while maximizing sales opportunities stemming from customer interactions. With NestDesk, managing communications across various channels is seamless, allowing you to access customer profiles and order histories all in one centralized location. There’s no need to toggle between numerous tabs, as you can create and modify Shopify orders and send checkout links directly from the NestDesk platform. Enhance your support efficiency and elevate customer satisfaction with valuable tools like macro responses, tagging, automatic assignment, and private notes. Additionally, NestDesk provides essential metrics and actionable insights that empower you to make informed business decisions that drive growth. By streamlining customer interactions, NestDesk ultimately helps businesses thrive in a competitive market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger No 
Shopify No 

Integrations

Facebook Messenger Yes 
Shopify Yes 

Pricing Details

$120
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Tangenta-Software

Founded

2009

Country

Ireland

Website

www.tangenta-software.com

Vendor Details

Company Name

NestScale

Founded

2022

Country

Singapore

Website

nestscale.com

Product Features

CAD

2 1/2-Axis Milling No 
2D Drawing Yes 
3-Axis Milling No 
3D Modeling Yes 
4-Axis Milling No 
5-Axis Milling No 
Civil No 
Collaboration No 
Database Connectivity No 
Design Analysis No 
Design Export No 
Document Management No 
Electrical No 
Hole Making No 
Mechanical No 
Mechatronics No 
Presentation Tools No 
Simulate Cycles No 
Spiral Output No 
Structural Engineering Yes 
Toolpath Simulation Yes 
User Defined Cycles Yes 

CNC

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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