Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DCC - The efficient and cost-effective approach to process management! Introducing DECADIS Control Center, our adaptable scheduler designed for all types of process automation. As an independent consulting firm boasting over 50 professionals, we have been assisting clients in navigating the digital landscape successfully since 2004. We pride ourselves on delivering consulting and development services as a trustworthy partner, consistently meeting timelines, maintaining quality, and adhering to budget constraints. With a wealth of experience and expertise, we engage in open and constructive dialogues, ensuring personable and dependable interactions that yield optimal results and innovative solutions. Discover the benefits of collaborating with us today and in the years to come. Our core values—competence, reliability, and a personal touch—serve as the bedrock of our operations and the exceptional services we provide to our clients. By embodying these principles, we fulfill our commitment to enhancing our customers' success! Let us help you achieve your goals with our dedicated support and guidance.
Description
We have collaborated with over 100 manufacturers across various sectors. Our expertise in this area is unmatched, and our software stands out as the top choice – it is rich in features, adaptable, and validated across industries. It's time to move on from using Excel spreadsheets, access databases, and inappropriate ERP or CRM systems for managing product service; don't delay in finding your ideal solution. You can define and execute your returns management and product service processes swiftly and efficiently. Gain complete insight and control over your service operations, enabling you to monitor, assess, and enhance your service delivery with ease. By improving the efficiency of your product service team, you can significantly shorten service times. Additionally, establish a customer portal on your website that allows clients to submit RMAs, track their status, submit tickets, and access a wealth of knowledge through articles and documents. Furthermore, tailor every aspect of the returns and service process to meet your needs, including custom data fields, user interfaces, roles, stages, workflows, automation, and reporting functionalities. This level of customization ensures that your operations are not only efficient but also fully aligned with your business objectives.
API Access
Has API
No
API Access
Has API
No
Integrations
Atlassian Insight
Yes
IBM Cloud
Yes
Jira Work Management
Yes
SAS Business Rules Manager
Yes
Integrations
Atlassian Insight
No
IBM Cloud
No
Jira Work Management
No
SAS Business Rules Manager
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DECADIS
Founded
2004
Country
Germany
Website
www.decadis.de/en/products/dcc
Vendor Details
Company Name
Renewity Systems
Founded
2005
Country
Canada
Website
www.renewityrma.com
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
No
Process Change Tracking
No
Process Mapping
No
Process Modeling & Design
No
Visual Workflow Management
No
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
No
Process Change Tracking
No
Process Mapping
No
Process Modeling & Design
No
Visual Workflow Management
No
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No