Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
We are currently navigating an extraordinary time in the global economy as we work towards recovery from the impacts of the COVID-19 pandemic. It is essential that the small business manufacturing sector spearheads this revival. This moment presents a chance to re-evaluate your business operations, as sticking to the old ways is no longer viable. For manufacturing businesses to remain viable and competitive, enhancing efficiency is imperative. DBA is here to support you in overcoming this challenge and achieving extraordinary results with high throughput, streamlined inventory management, and reduced staffing levels. Our innovative demand-driven planning system represents a significant advancement, enabling any organization to thrive independently, without relying on external help, on-site training, or specialized programming. Traditional planning methods possess inherent shortcomings that cannot be compensated for through training or customization. We have witnessed numerous companies invest heavily in their planning systems, pouring in resources and staffing in an effort to enhance performance. The most effective course of action is to embrace the DBA demand-driven system, which promises to boost throughput and set your business on a path to sustainable growth. Adopting this approach not only fosters resilience but also positions companies for long-term success in a rapidly evolving marketplace.
Description
Manage and oversee your aftersales and work tickets, ensuring complete transparency throughout the entire process for all customers. Keep track of customer aftersales inquiries while equipping your teams with essential information, enabling them to respond effectively. Minimize the time spent on coordinating your engineers, empowering them to manage their tasks independently on-site, regardless of whether they are connected to the internet. Achieve comprehensive visibility of the customer experience from initial lead to final invoice, maintaining oversight at every stage. Engage with your customers in real-time, utilizing their preferred communication methods whenever necessary. Additionally, collect actionable and reportable data throughout the process. Connect with customers during crucial moments by setting up customizable triggers, which also provide insights into optimal communication strategies and timings. Furthermore, enhance your ability to make prompt and effective business decisions through access to both detailed data analyses and high-level summaries. This holistic approach ensures that you remain responsive to customer needs while driving operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Dynamics 365
No
Microsoft Power Platform
No
Pricing Details
$1995.00/one-time
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DBA Software
Website
www.dbamanufacturing.com
Vendor Details
Company Name
Elite Dynamics
Founded
2015
Country
United Kingdom
Website
www.elitedynamics.co.uk/elitemanufacturers
Product Features
Job Shop
Billing & Invoicing
Yes
Capacity Management
No
Job Costing
Yes
Job Tracking
Yes
Order Management
Yes
Purchasing
Yes
Quality Control
No
Quotes / Estimates
Yes
Scheduling
Yes
Shipping Management
Yes
Traceability
No
Work Order Management
Yes
Manufacturing
Accounting Integration
Yes
ERP
Yes
MES
Yes
MRP
Yes
Maintenance Management
Yes
Purchase Order Management
Yes
Quality Management
No
Quotes/Estimates
Yes
Reporting/Analytics
Yes
Safety Management
No
Shipping Management
Yes
MRP
Bills of Material
Yes
Compliance Management
No
Document Management
Yes
Forecasting
No
Formula Management
No
Inventory Management
Yes
Order Management
Yes
Process Manufacturing
Yes
Product Configurator
No
Production Scheduling
Yes
Quality Control
No
Quality Management
Yes
Quote Management
Yes
Reporting/Analytics
Yes
Resource Management
No
Safety Management
Yes
Supplier Management
Yes
Supply Chain Management
No
Product Features
Contact Management
Activity Management
No
Appointment Management
No
Contact Database
No
Contact History
No
Contact Import/Export
No
Customer Pipeline
No
Email Marketing
No
Group Management
No
Interaction Tracking
No
Lead Management
No
Prospecting Tools
No
Sales Pipeline Management
No
Search / Filter
No
Segmentation
No
Shared Contacts
No
Social Media Integration
No
Job Shop
Billing & Invoicing
No
Capacity Management
No
Job Costing
No
Job Tracking
No
Order Management
No
Purchasing
No
Quality Control
No
Quotes / Estimates
No
Scheduling
No
Shipping Management
No
Traceability
No
Work Order Management
No
Lead Management
Activity Tracking
No
Campaign Management
No
Lead Capture
No
Lead Distribution
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Source Tracking
No
Manufacturing
Accounting Integration
No
ERP
No
MES
No
MRP
No
Maintenance Management
No
Purchase Order Management
No
Quality Management
No
Quotes/Estimates
No
Reporting/Analytics
No
Safety Management
No
Shipping Management
No
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
No
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
No
Vehicle Tracking
No