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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

We are currently navigating an extraordinary time in the global economy as we work towards recovery from the impacts of the COVID-19 pandemic. It is essential that the small business manufacturing sector spearheads this revival. This moment presents a chance to re-evaluate your business operations, as sticking to the old ways is no longer viable. For manufacturing businesses to remain viable and competitive, enhancing efficiency is imperative. DBA is here to support you in overcoming this challenge and achieving extraordinary results with high throughput, streamlined inventory management, and reduced staffing levels. Our innovative demand-driven planning system represents a significant advancement, enabling any organization to thrive independently, without relying on external help, on-site training, or specialized programming. Traditional planning methods possess inherent shortcomings that cannot be compensated for through training or customization. We have witnessed numerous companies invest heavily in their planning systems, pouring in resources and staffing in an effort to enhance performance. The most effective course of action is to embrace the DBA demand-driven system, which promises to boost throughput and set your business on a path to sustainable growth. Adopting this approach not only fosters resilience but also positions companies for long-term success in a rapidly evolving marketplace.

Description

Manage and oversee your aftersales and work tickets, ensuring complete transparency throughout the entire process for all customers. Keep track of customer aftersales inquiries while equipping your teams with essential information, enabling them to respond effectively. Minimize the time spent on coordinating your engineers, empowering them to manage their tasks independently on-site, regardless of whether they are connected to the internet. Achieve comprehensive visibility of the customer experience from initial lead to final invoice, maintaining oversight at every stage. Engage with your customers in real-time, utilizing their preferred communication methods whenever necessary. Additionally, collect actionable and reportable data throughout the process. Connect with customers during crucial moments by setting up customizable triggers, which also provide insights into optimal communication strategies and timings. Furthermore, enhance your ability to make prompt and effective business decisions through access to both detailed data analyses and high-level summaries. This holistic approach ensures that you remain responsive to customer needs while driving operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 No 
Microsoft Power Platform No 

Integrations

Microsoft Dynamics 365 Yes 
Microsoft Power Platform Yes 

Pricing Details

$1995.00/one-time
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DBA Software

Website

www.dbamanufacturing.com

Vendor Details

Company Name

Elite Dynamics

Founded

2015

Country

United Kingdom

Website

www.elitedynamics.co.uk/elitemanufacturers

Product Features

Job Shop

Billing & Invoicing Yes 
Capacity Management No 
Job Costing Yes 
Job Tracking Yes 
Order Management Yes 
Purchasing Yes 
Quality Control No 
Quotes / Estimates Yes 
Scheduling Yes 
Shipping Management Yes 
Traceability No 
Work Order Management Yes 

Manufacturing

Accounting Integration Yes 
ERP Yes 
MES Yes 
MRP Yes 
Maintenance Management Yes 
Purchase Order Management Yes 
Quality Management No 
Quotes/Estimates Yes 
Reporting/Analytics Yes 
Safety Management No 
Shipping Management Yes 

MRP

Bills of Material Yes 
Compliance Management No 
Document Management Yes 
Forecasting No 
Formula Management No 
Inventory Management Yes 
Order Management Yes 
Process Manufacturing Yes 
Product Configurator No 
Production Scheduling Yes 
Quality Control No 
Quality Management Yes 
Quote Management Yes 
Reporting/Analytics Yes 
Resource Management No 
Safety Management Yes 
Supplier Management Yes 
Supply Chain Management No 

Product Features

Contact Management

Activity Management No 
Appointment Management No 
Contact Database No 
Contact History No 
Contact Import/Export No 
Customer Pipeline No 
Email Marketing No 
Group Management No 
Interaction Tracking No 
Lead Management No 
Prospecting Tools No 
Sales Pipeline Management No 
Search / Filter No 
Segmentation No 
Shared Contacts No 
Social Media Integration No 

Job Shop

Billing & Invoicing No 
Capacity Management No 
Job Costing No 
Job Tracking No 
Order Management No 
Purchasing No 
Quality Control No 
Quotes / Estimates No 
Scheduling No 
Shipping Management No 
Traceability No 
Work Order Management No 

Lead Management

Activity Tracking No 
Campaign Management No 
Lead Capture No 
Lead Distribution No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Source Tracking No 

Manufacturing

Accounting Integration No 
ERP No 
MES No 
MRP No 
Maintenance Management No 
Purchase Order Management No 
Quality Management No 
Quotes/Estimates No 
Reporting/Analytics No 
Safety Management No 
Shipping Management No 

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking No 

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