Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
In recent years, a notable trend has been the emergence of "Customer Centricity," signaling a transition from a Resource-centric approach to a Service-centric model for OSS solutions, which integrates Fulfillment and Assurance operations. At the heart of this shift is the CygNet Service Management Platform (SMP), which serves as the cornerstone for top-tier CygNet Service Fulfillment and Assurance systems. Recognizing the crucial role that accurate and current physical inventory plays in the entire OSS-BSS value chain, the CygNet SMP is powered by an autodiscovery engine that retrieves precise, real-time resource inventory data from the network. The standout feature of the CygNet Autodiscovery engine lies in its built-in correlation algorithms, which adeptly "stitch" together end-to-end circuits across different vendors and technologies, spanning L1, L2, and L3 layers. This capability not only enables the auto-discovery of network-facing services but also extends to customer-facing services, thereby enhancing overall service delivery. Ultimately, this approach positions organizations to better meet customer needs and improve operational efficiency.
Description
gaiia is an advanced, cloud-based OSS/BSS solution specifically designed for broadband service providers.
It integrates e-commerce, customer relationship management, billing, workforce operations, and service provisioning into one cohesive system. By leveraging AI-driven automation, gaiia enables providers to minimize manual tasks, expedite service activations, and enhance operational efficiency across fiber, fixed wireless, and open access networks.
With a strong reputation among ISPs of various sizes, gaiia efficiently manages complex billing models, MDU management, and swift migrations while providing a customizable checkout experience, an open API, and a cloud infrastructure that is regularly updated, allowing providers to scale confidently and effectively.
As a result, gaiia empowers broadband service providers to adapt to market demands and improve their overall service delivery.
API Access
Has API
API Access
Has API
Integrations
Adtran NetVanta 3000 Series
Adtran NetVanta 4000 Series
Adtran NetVanta 6200 Series
Adtran Total Access 900 Series
Adtran Total Access 900e Series
Authorize.Net
Calix Cloud
HubSpot CRM
IQGeo
Mapbox
Integrations
Adtran NetVanta 3000 Series
Adtran NetVanta 4000 Series
Adtran NetVanta 6200 Series
Adtran Total Access 900 Series
Adtran Total Access 900e Series
Authorize.Net
Calix Cloud
HubSpot CRM
IQGeo
Mapbox
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$1/subscriber
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
NMSWorks Software
Country
India
Website
www.nmsworks.co.in
Vendor Details
Company Name
gaiia
Founded
2021
Country
United States
Website
www.gaiia.com