Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
In recent years, a notable trend has been the emergence of "Customer Centricity," signaling a transition from a Resource-centric approach to a Service-centric model for OSS solutions, which integrates Fulfillment and Assurance operations. At the heart of this shift is the CygNet Service Management Platform (SMP), which serves as the cornerstone for top-tier CygNet Service Fulfillment and Assurance systems. Recognizing the crucial role that accurate and current physical inventory plays in the entire OSS-BSS value chain, the CygNet SMP is powered by an autodiscovery engine that retrieves precise, real-time resource inventory data from the network. The standout feature of the CygNet Autodiscovery engine lies in its built-in correlation algorithms, which adeptly "stitch" together end-to-end circuits across different vendors and technologies, spanning L1, L2, and L3 layers. This capability not only enables the auto-discovery of network-facing services but also extends to customer-facing services, thereby enhancing overall service delivery. Ultimately, this approach positions organizations to better meet customer needs and improve operational efficiency.
Description
WackoWiki - Small, lightweight, handy, expandable, multilingual Wiki-engine. It is designed for speed and extensibility. WackoWiki is completely free and open source, and it is BSD licensed. It features a WYTIWYG editor, section edit, thumbnail creation and easy installation. There are many localizations. Links can be CamelCase, or you can create them using an intuitive two-character markup. Compatible with PHP 8.0-8.5 and MariaDB/MySQL/SQLite Correction of punctual typos and spec. characters. Access control via per-page access control list. Automatic table of contents generation. Page monitoring and email notification of changes/comments. Powerful diff between revisions.
API Access
Has API
No
API Access
Has API
No
Integrations
MantisBT
No
MariaDB
No
MySQL
No
SQLite
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0
Open Source
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
NMSWorks Software
Country
India
Website
www.nmsworks.co.in
Vendor Details
Company Name
WackoWiki
Founded
2003
Country
Germany
Website
wackowiki.org
Product Features
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
No
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
No
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
No
Collaboration Tools
Yes
Docs Web Hosting
No
Feedback Capture
No
Markdown Support
No
Multiple Formats Support
No
Multiple Versions Support
No
Version Control
Yes
WYSIWIG Editor
No
Webhooks
No
reStructured Text Support
No