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Description
Our goal is to gain a comprehensive understanding of market research. We offer services that are specifically designed to meet the unique needs of your project, providing innovative solutions that you may not have thought possible through telephone and web-enabled technology to enhance the success of your study. Civicom operates with its own exclusive global audio conferencing technology platform, which is specifically created and maintained for the benefit of our clients and customers. Unlike other organizations that rely on third-party audio providers, we ensure complete control over the quality of your audio experience. Our skilled technicians are equipped to handle all aspects of your in-depth interviews and focus groups, including conducting tech checks, updating webcam trackers to keep you informed about ongoing activities, ensuring all participants are prepared for discussions, and swiftly resolving any technical issues that may emerge during sessions. Additionally, our commitment to client satisfaction drives us to continuously improve our services and adapt to the evolving needs of the market.
Description
Ekiga, which was originally called GnomeMeeting, is a free and open-source application that provides SoftPhone, video conferencing, and instant messaging capabilities via the Internet. It offers high-definition sound and video quality comparable to that of DVDs. Utilizing the two main telephony standards, SIP and H.323, it ensures compatibility with a wide range of service providers along with various hardware and software solutions. The application made its debut in 2001 under its former name as part of a graduation project. At that time, technologies like voice over IP, IP telephony, and videoconferencing were still emerging and not widely adopted, unlike today. The GNU/Linux desktop environment was still developing, and multimedia functionalities were very limited. Many webcam drivers had significant issues, ALSA was yet to be introduced, and achieving full-duplex audio posed challenges. Performance was often a concern, particularly due to the prevalence of proprietary codecs. Despite these technological hurdles, Ekiga emerged as a pioneering solution! Its early introduction laid the groundwork for advancements in communication tools that we often take for granted today.
API Access
Has API
API Access
Has API
Integrations
Asterisk
Drupal
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Civicom
Country
United States
Website
www.civicommrs.com/idis-and-focus-groups/
Vendor Details
Company Name
Ekiga
Founded
2001
Country
United States
Website
www.ekiga.org
Product Features
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Product Features
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management