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features
design
support

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Description

The Cyara CX Assurance Platform, which has won numerous awards, helps companies improve customer experience development and quality across all digital channels and voice channels. It also ensures customer journeys are seamless. The Cyara Platform supports all phases of software development for customer experience. This includes design, functional and regression testing, load testing, production monitoring, and user acceptance testing. We test from the customer’s perspective to ensure that you can identify issues that could impact the customer experience across the entire technology stack.

Description

Testimony transforms the landscape of SAP regression testing by removing the burdensome costs, efforts, and complexities associated with creating and maintaining test scripts. While rapid innovation is essential, it must not compromise business continuity, making it challenging to gauge the effects of changes in critical processes dependent on intricate SAP systems. Testimony instills the necessary confidence in your teams to embrace change without the anxiety of unforeseen consequences. By utilizing its innovative technology, the platform sidesteps the traditional hurdles and costs tied to regression testing through the elimination of script creation and upkeep. Robotic Test Automation stands out as a comprehensive solution that monitors real-time user interactions within the SAP production environment, leveraging this information to automatically assess the consequences of modifications. This cutting-edge technology significantly diminishes the demand for labor-intensive tasks such as business process analysis, script development, and management of testing data. Ultimately, Testimony not only simplifies the testing process but also empowers organizations to innovate more swiftly and effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SAP Cloud Platform No 
SAP HANA No 

Integrations

SAP Cloud Platform Yes 
SAP HANA Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cyara

Founded

2006

Country

United States

Website

cyara.com

Vendor Details

Company Name

Basis

Founded

1997

Country

United Kingdom

Website

www.basistechnologies.com

Product Features

Automated Testing

Hierarchical View No 
Move & Copy No 
Parameterized Testing No 
Requirements-Based Testing No 
Security Testing No 
Supports Parallel Execution No 
Test Script Reviews No 
Unicode Compliance No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

IVR

Call Center Yes 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Software Testing

Automated Testing No 
Black-Box Testing No 
Dynamic Testing No 
Issue Tracking No 
Manual Testing No 
Quality Assurance Planning No 
Reporting / Analytics No 
Static Testing No 
Test Case Management No 
Variable Testing Methods No 
White-Box Testing No 

VoIP Monitoring

Alerts / Notifications No 
Call Detail Record (CDR) Analysis No 
Call Quality Monitoring No 
IP SLA Monitoring No 
Jitter Testing No 
Latency Monitoring No 
MOS Monitoring No 
Packet Loss Monitoring No 
QoS Monitoring No 
Reporting / Analytics No 
Troubleshooting No 

Product Features

Automated Testing

Hierarchical View No 
Move & Copy No 
Parameterized Testing No 
Requirements-Based Testing No 
Security Testing No 
Supports Parallel Execution No 
Test Script Reviews No 
Unicode Compliance No 

Change Management

Approval Workflow No 
Audit Trail No 
Automated Notifications No 
Change Calendar No 
Change Planning No 
Compliance Management No 
Prioritization No 
Release Management No 
Task Management No 
Tracking & Reporting No 
Training Management No 

Continuous Delivery

Application Lifecycle Management No 
Application Release Automation No 
Build Automation No 
Build Log No 
Change Management No 
Configuration Management No 
Continuous Deployment No 
Continuous Integration No 
Feature Toggles / Feature Flags No 
Quality Management No 
Testing Management No 

DevOps

Approval Workflow No 
Dashboard No 
KPIs No 
Policy Management No 
Portfolio Management No 
Prioritization No 
Release Management No 
Timeline Management No 
Troubleshooting Reports No 

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