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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The Cyara CX Assurance Platform, which has won numerous awards, helps companies improve customer experience development and quality across all digital channels and voice channels. It also ensures customer journeys are seamless. The Cyara Platform supports all phases of software development for customer experience. This includes design, functional and regression testing, load testing, production monitoring, and user acceptance testing. We test from the customer’s perspective to ensure that you can identify issues that could impact the customer experience across the entire technology stack.

Description

Enhance your SpiraTest setup by incorporating support for automated regression testing. With our RemoteLaunch application, you can seamlessly connect to various automated testing tools, enabling SpiraTest to manage both manual and automated testing activities from a single platform. Automated test scripts serve as an essential tool for conducting regression testing on applications, ensuring that the introduction of new features or bug fixes does not disrupt existing functionality. While manual testing is generally more effective for evaluating new features and capabilities, automated tests provide a necessary supplement. To achieve comprehensive test coverage, it's crucial to execute the same automated tests across a wide range of platforms, browsers, devices, and environments. By utilizing RemoteLaunch® alongside SpiraTest® or SpiraTeam®, you gain the ability to oversee the automated testing process efficiently and maintain a comprehensive overview of both manual and automated testing efforts. This integrated approach not only enhances the quality of your software but also streamlines the overall testing process, making it more manageable and effective.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

OpenText Functional Testing No 
Ranorex Studio No 
Selenium No 
SpiraTest No 
Squish No 
TestComplete No 

Integrations

OpenText Functional Testing Yes 
Ranorex Studio Yes 
Selenium Yes 
SpiraTest Yes 
Squish Yes 
TestComplete Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$199.99 per year
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Cyara

Founded

2006

Country

United States

Website

cyara.com

Vendor Details

Company Name

inflectra

Founded

2006

Country

United States

Website

www.inflectra.com/RemoteLaunch/

Product Features

Automated Testing

Hierarchical View No 
Move & Copy No 
Parameterized Testing No 
Requirements-Based Testing No 
Security Testing No 
Supports Parallel Execution No 
Test Script Reviews No 
Unicode Compliance No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

IVR

Call Center Yes 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Software Testing

Automated Testing No 
Black-Box Testing No 
Dynamic Testing No 
Issue Tracking No 
Manual Testing No 
Quality Assurance Planning No 
Reporting / Analytics No 
Static Testing No 
Test Case Management No 
Variable Testing Methods No 
White-Box Testing No 

VoIP Monitoring

Alerts / Notifications No 
Call Detail Record (CDR) Analysis No 
Call Quality Monitoring No 
IP SLA Monitoring No 
Jitter Testing No 
Latency Monitoring No 
MOS Monitoring No 
Packet Loss Monitoring No 
QoS Monitoring No 
Reporting / Analytics No 
Troubleshooting No 

Product Features

Automated Testing

Hierarchical View No 
Move & Copy No 
Parameterized Testing No 
Requirements-Based Testing No 
Security Testing No 
Supports Parallel Execution No 
Test Script Reviews No 
Unicode Compliance No 

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