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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Cyara CX Assurance Platform, which has won numerous awards, helps companies improve customer experience development and quality across all digital channels and voice channels. It also ensures customer journeys are seamless. The Cyara Platform supports all phases of software development for customer experience. This includes design, functional and regression testing, load testing, production monitoring, and user acceptance testing. We test from the customer’s perspective to ensure that you can identify issues that could impact the customer experience across the entire technology stack.

Description

Functional test automation for web and mobile applications. Rich-client, enterprise, and rich-client applications. Collaborative testing design allows business and technical stakeholders work together to ensure that all aspects of the test coverage are covered. You can ensure quality and speed up testing on all devices and platforms, including web, mobile, rich client, enterprise, and rich-client. Utilize existing Selenium scripts to record additional steps in Silk Test desktop and mobile browsers. To provide quick feedback on daily check ins, integrate functional testing into the CI/CD pipeline. Parallel and dockerized testing are both possible. Create a single script that can be used to test against IE and Edge, Firefox, Chrome and Safari. With embedded back-end virtualization, you can create realistic simulations of service behavior and save time. Collaboration in test design allows business and technical stakeholders work together to ensure coverage for all customer usage patterns.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Safari

Integrations

Safari

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cyara

Founded

2006

Country

United States

Website

cyara.com

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products/functional-test-automation

Product Features

Automated Testing

Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Software Testing

Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Product Features

Automated Testing

Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance

Functional Testing

Automated Testing
Interface Testing
Regression Testing
Reporting / Analytics
Sanity Testing
Smoke Testing
System Testing
Unit Testing

Software Testing

Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing

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