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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Customermates is an intuitive and modern AI CRM tailored for small businesses looking to avoid the complexities of traditional software. It can be operational in just two minutes, demands no prior training, and feels user-friendly from the very first click. All customer information, notes, and interactions are consolidated in a single, clearly organized platform, enhanced by a sleek, distraction-free interface designed for day-to-day tasks. For teams seeking enhanced capabilities, Customermates effortlessly integrates with n8n, enabling full automation and easy connections to existing tools and workflows. Developed in Germany and fully compliant with GDPR regulations, Customermates stands as a trustworthy alternative to larger enterprise AI CRMs, empowering small teams to maintain organization, accelerate their processes, and foster stronger customer relationships without the burden of excessive overhead. Additionally, its simplicity and efficiency allow small businesses to focus on what truly matters: nurturing their client connections.

Description

Zendesk's CRM and Deals feature serves as a powerful sales tool that allows users to manage their sales pipelines directly within Zendesk Support, eliminating the need to purchase Zendesk Sell. This integration enables a seamless connection between customer service and sales activities, resulting in a cohesive and multi-channel platform. Below are some of the key functionalities of the application: - Capture sales leads straight from Zendesk Support tickets - Access a comprehensive history of each client's interactions - Consolidate all pertinent sales deal information in a centralized hub - Tailor and develop pipelines to align with your unique sales methodologies - Add product descriptions to enhance your deals - Incorporate various stages, details about products, and customer information - Define reasons for lost deals along with their respective categories - Automatically schedule the relocation of lost deals - Attach relevant documents directly to your deals - Generate analytical reports on reasons for lost deals, sales patterns, and additional insights - Enjoy a user-friendly interface that facilitates straightforward navigation and accessibility. With these features, your sales process can become more efficient and integrated with customer support.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Zendesk
n8n

Integrations

Zendesk
n8n

Pricing Details

14€ / User
Free Trial
Free Version

Pricing Details

$6 per agent/per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Customermates

Founded

2026

Country

Germany

Website

customermates.com

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Alternatives

Alternatives

Zendesk Sell Reviews

Zendesk Sell

Zendesk