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Average Ratings 0 Ratings
Description
CustomerSuccessBox, an AI-powered customer satisfaction software for SaaS B2B, is called CustomerSuccessBox. CustomerSuccessBox was founded in response to a need for a solution that could provide 'proactive' customer support.
CustomerSuccessBox's vision for artificial intelligence (AI), machine learning (ML) and customer onboarding is to automate customer communication, product usage analysis, and customer onboarding. It hopes to reduce the cost of customer success services and increase the lifetime value of each customer. It also wants to eliminate the need for a full-time CS ops position to calibrate and configure the Customer Success platform. CustomerSuccessBox uses CSI to recommend the next best action for each account, allowing CSMs to be more efficient.
CustomerSuccessBox processes millions from over 250,000 end users each week. The patent-pending technology can handle approximately 2,200 events/second.
Description
The ClearPath MCP and ClearPath OS 2200 operating systems offer a comprehensive and cohesive suite of software solutions tailored for managing your essential business operations. You will be well-prepared to handle even the most intensive applications with ease. Enjoy a variety of features, including advanced security measures, transaction management systems, databases, integration and development tools, among others. Additionally, you have the option to license the operating environment individually, allowing for transaction processing on public clouds, private clouds, or your preferred server hardware. The extensive selection of cross-platform software available within the ClearPath Forward ecosystem ensures that you will possess all the necessary resources to enhance and broaden the functionalities of both the ClearPath MCP and ClearPath OS 2200 systems. This versatility makes it an ideal choice for businesses looking to optimize their technology infrastructure.
API Access
Has API
API Access
Has API
Integrations
Chargebee
Freshdesk
GTM Buddy
Help Scout
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira Service Management
LiveAgent
Mixpanel
Integrations
Chargebee
Freshdesk
GTM Buddy
Help Scout
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira Service Management
LiveAgent
Mixpanel
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CustomerSuccessBox
Founded
2018
Country
United States
Website
customersuccessbox.com
Vendor Details
Company Name
Unisys
Country
United States
Website
www.unisys.com/solutions/enterprise-computing/clearpath-forward/
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis