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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CustomerOS takes the guesswork out of lead generation by delivering a data-driven platform built to surface the most qualified B2B leads. By analyzing website data, it automatically creates an Ideal Customer Profile (ICP) and filters out unqualified prospects, ensuring teams only focus on high-fit leads. Its real-time intent tracking allows marketers to know exactly which stage each lead is at in their buying journey, from education to evaluation to purchase readiness. Each account brief provides detailed insights into lead behavior, reasons for qualification, and recommended next actions, making outreach more relevant and effective. The platform has been credited with boosting sales pipelines by 5x and helping teams close deals up to 30% faster. With a pay-only-when-you-book-a-meeting model, CustomerOS minimizes risk while maximizing ROI. Customers also benefit from lessons and strategies gained from the team’s prior $519M Voxbone exit, ensuring best-in-class GTM execution. Combined with AI-driven intelligence and compliance with SOC2, GDPR, and ISO27001, CustomerOS offers a modern, secure approach to accelerating growth.

Description

Needle is a proactive revenue agent platform designed to help GTM teams execute sales workflows from the tools they already use. It lives inside Slack and Microsoft Teams, where users can mention their personal Needle agent to draft messages, update CRM records, analyze pipeline, research accounts, and manage follow-ups. The agent mirrors each user’s permissions, meaning it can only access and perform actions that the user is allowed to perform. Needle connects to CRM, email, calendar, documents, call tools, enrichment systems, spreadsheets, and thousands of integrations to support complex revenue tasks. It can identify stalled deals, flag silent champions, recommend next steps, and prepare personalized outreach based on similar closed-won opportunities. The platform also learns how each team works, stores reusable skills, and remembers context so it can become more effective over time. Needle uses multiple AI models from providers such as Claude, OpenAI, Gemini, DeepSeek, Mistral, Qwen, GLM, and MiniMax without locking teams into one model vendor. Security controls include permission mirroring, private company context, SOC 2 Type II, ISO 27001, GDPR, and CCPA alignment. Needle gives sales teams a proactive AI teammate that helps manage pipeline, reduce manual CRM work, and accelerate deal execution.

API Access

Has API

API Access

Has API

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Integrations

Airtable
Axis LMS
Confluence
Dropbox
Gmail
Google Drive
HubSpot CRM
Jira
MCPTotal
Microsoft OneDrive
Notion
Slack
Zendesk

Integrations

Airtable
Axis LMS
Confluence
Dropbox
Gmail
Google Drive
HubSpot CRM
Jira
MCPTotal
Microsoft OneDrive
Notion
Slack
Zendesk

Pricing Details

$999/month
Free Trial
Free Version

Pricing Details

$199/agent/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CustomerOS

Founded

2022

Country

United Kingdom

Website

customeros.ai

Vendor Details

Company Name

Needle

Founded

2024

Country

United States

Website

needle.app/

Alternatives

Alternatives

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