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Description
Customer2AI is a comprehensive AI-driven platform for customer service and sales automation, aimed at replacing conventional support teams with fully autonomous agents that are available around the clock to manage interactions through calls, chat, and subscriptions. This platform features a unified dashboard that allows businesses to oversee their AI-powered support operations seamlessly, offering access to call transcripts, audio files, customer interaction data, and valuable performance metrics all in one convenient location. It also empowers organizations to implement customizable AI agents that can be trained using various materials such as scripts, FAQs, and past data, ensuring they can replicate a brand’s voice, adhere to its policies, and follow established workflows while providing quicker and more reliable responses. Operating 24/7, these agents handle a wide range of tasks, including responding to inquiries, scheduling appointments, managing subscriptions, and solving frequent problems without delay, which not only eliminates wait times but also significantly cuts down on operational expenses. Furthermore, this innovative solution allows businesses to focus on strategic growth by enhancing efficiency and customer satisfaction through intelligent automation.
Description
Triviat is a comprehensive AI-driven communication solution tailored for businesses aiming to streamline customer engagement, sales processes, and appointment management. Its intelligent voice and chat agents are available around the clock and across a wide array of platforms including phone calls, web chat, email, SMS, WhatsApp, and popular social media channels. These agents communicate naturally in more than 50 languages, supporting businesses with global reach or multiple service locations. Triviat automates tasks such as scheduling appointments, handling frequently asked questions, processing orders, and qualifying sales leads, improving efficiency while lowering operational costs. When interactions become complex, the platform ensures a smooth handoff to human support representatives. The solution offers tailored use cases for sectors like retail, healthcare, hospitality, and automotive services. It integrates with over 5,000 tools, allowing seamless workflow automation. Additionally, Triviat is designed with security in mind, complying with GDPR and the EU AI Act to protect user data.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Make
Shopify
Slack
WhatsApp
Zapier
Integrations
Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Make
Shopify
Slack
WhatsApp
Zapier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€75/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Customer2AI
Founded
2025
Country
United States
Website
customer2.ai/
Vendor Details
Company Name
Triviat AI
Founded
2025
Country
Netherlands
Website
triviat.com
Product Features
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
