Customer.io Reviews

Customer.io

5.0 out of 5 stars

Average Ratings 1 Rating

Total 5 out of 5 stars
ease 4 out of 5 stars
features 4 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

Customer.io is a customer engagement platform designed for organizations to create personalized customer journeys that engage, convert, and scale. Orchestrate messages across all channels, including email, in-app, SMS, push, and webhooks. Over 7,400+ companies, including Notion, Buffer, and Angi, rely on Customer.io to power their messaging needs.

Description

For over a decade, Swrve has empowered marketers in various sectors with a robust and adaptable customer engagement platform. We have now integrated our dashboard to seamlessly work with your existing technology, enabling a connection between your brand and customers across multiple channels, devices, and platforms. The capabilities of Swrve's platform and APIs allow brands to craft interactions and experiences that are tailored, contextual, and pertinent to each individual customer. Our innovative, data-driven engagement platform is designed to facilitate truly cross-channel experiences, allowing you to track user engagement through push notifications, in-app messages, and embedded experiences, all while employing advanced A/B testing and resource optimization to guarantee that each interaction is as effective as possible. With Swrve, companies like Digicel are able to confidently enhance their communications in a manner that highlights the value of their applications and strengthens customer connections. As a result of implementing highly relevant messaging in real-time, Digicel has experienced significant growth in daily active user (DAU) engagement, demonstrating the platform's effectiveness in driving user interaction. This success story illustrates how powerful, personalized engagement strategies can transform customer relationships and boost brand loyalty.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airship Yes 
Amazon S3 Yes 
Axis LMS Yes 
Brew Yes 
Clearbit Yes 
Convert Pro Yes 
ConvertFlow Yes 
Cratejoy Yes 
Digioh Yes 
Emailable Yes 
Fundify Yes 
Gist Yes 
Google Tag Manager Yes 
Grouparoo Yes 
GrowSurf Yes 
Livestorm Yes 
Northpass Yes 
Refold Yes 
Survicate Yes 
Wufoo Yes 

Integrations

Airship No 
Amazon S3 No 
Axis LMS No 
Brew No 
Clearbit No 
Convert Pro No 
ConvertFlow No 
Cratejoy No 
Digioh No 
Emailable No 
Fundify No 
Gist No 
Google Tag Manager No 
Grouparoo No 
GrowSurf No 
Livestorm No 
Northpass No 
Refold No 
Survicate No 
Wufoo No 

Pricing Details

$150 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Customer.io

Founded

2012

Country

United States

Website

customer.io

Vendor Details

Company Name

Swrve

Website

www.swrve.com

Product Features

Email Marketing

A/B Testing Yes 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance Yes 
Customer Surveys No 
Drip Campaigns Yes 
Dynamic Content Yes 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms No 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor Yes 

Marketing Automation

A/B Testing Yes 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence No 
Search Marketing No 
Segmentation Yes 
Social Marketing Yes 
Website Visitor Tracking Yes 

Product Features

Marketing Automation

A/B Testing Yes 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence Yes 
Search Marketing No 
Segmentation No 
Social Marketing No 
Website Visitor Tracking No 

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