Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Ajura Customer Engagement Platform (CEP) is a versatile collection of tools designed to enhance customer satisfaction and foster loyalty. By utilizing Ajura CEP, businesses can elevate their operations through improved communication with their clientele. Leverage the powerful omni-channel marketing system to achieve optimal returns on investment. Personalize your outreach by sending tailored messages for significant occasions such as birthdays, anniversaries, and festivals, making your customers feel valued. Each interaction serves as a reminder of your brand's presence in their lives. With Ajura CEP, you can expand your loyal customer base by keeping them updated on the latest offers and discounts. Communicate effectively with your customers via text messaging, ensuring that they remain engaged and informed. An intuitive platform simplifies the process of gathering contact information from your most valued customers, providing an excellent foundation for future growth. Ultimately, Ajura CEP empowers businesses to cultivate deeper relationships and unlock new opportunities for success.
Description
Engage with your customers through their preferred communication channels. Radiance provides the most affordable rates per message and includes a chatbot for streamlined automated responses. Set off automated notifications triggered by user actions and past purchases. Our AI algorithms can anticipate the optimal timing for sending reorder reminders and suggest upsell opportunities tailored to each individual. You can also launch promotional SMS campaigns as needed, depending on your stock levels. Select from a library of pre-existing messages and assets, or utilize our message editor to craft original content. Businesses that utilize messaging often see higher response rates from customers. By addressing common inquiries promptly, you can enhance customer satisfaction while also conserving resources. Begin the process effortlessly by uploading a customized list of questions and answers unique to your brand. Allow our conversational engine to match inquiries with the most suitable responses for your audience, ensuring a personalized experience. This capability not only streamlines communication but also fosters a stronger connection with your customers.
API Access
Has API
No
API Access
Has API
No
Integrations
BigCommerce
No
Klaviyo
No
Salesforce Agentforce Commerce
No
Shopify
No
Stripe
No
Integrations
BigCommerce
Yes
Klaviyo
Yes
Salesforce Agentforce Commerce
Yes
Shopify
Yes
Stripe
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$50 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ajura Tech
Country
Singapore
Website
www.ajuratech.com/products/customer-engagement-platform
Vendor Details
Company Name
Radiance Commerce
Country
United States
Website
www.radiancecommerce.com
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
Yes
Product Features
eCommerce Marketing
AB Testing
No
Abandoned Cart Email
No
Analytics / ROI Tracking
No
Customer Data Profiles
No
Dynamic Content
No
Email Marketing
No
Email Personalization
No
Facebook Ads
No
Google Ads
No
Product Recommendations
No
Push Notifications
No
Retargeting
No
SMS Marketing
No
Search Marketing
No
Segmentation
No
Signup Forms & Popups
No
Social Marketing
No
Triggered Emails
No
Website Visitor Tracking
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No