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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The Ajura Customer Engagement Platform (CEP) is a versatile collection of tools designed to enhance customer satisfaction and foster loyalty. By utilizing Ajura CEP, businesses can elevate their operations through improved communication with their clientele. Leverage the powerful omni-channel marketing system to achieve optimal returns on investment. Personalize your outreach by sending tailored messages for significant occasions such as birthdays, anniversaries, and festivals, making your customers feel valued. Each interaction serves as a reminder of your brand's presence in their lives. With Ajura CEP, you can expand your loyal customer base by keeping them updated on the latest offers and discounts. Communicate effectively with your customers via text messaging, ensuring that they remain engaged and informed. An intuitive platform simplifies the process of gathering contact information from your most valued customers, providing an excellent foundation for future growth. Ultimately, Ajura CEP empowers businesses to cultivate deeper relationships and unlock new opportunities for success.

Description

Engage with your customers through their preferred communication channels. Radiance provides the most affordable rates per message and includes a chatbot for streamlined automated responses. Set off automated notifications triggered by user actions and past purchases. Our AI algorithms can anticipate the optimal timing for sending reorder reminders and suggest upsell opportunities tailored to each individual. You can also launch promotional SMS campaigns as needed, depending on your stock levels. Select from a library of pre-existing messages and assets, or utilize our message editor to craft original content. Businesses that utilize messaging often see higher response rates from customers. By addressing common inquiries promptly, you can enhance customer satisfaction while also conserving resources. Begin the process effortlessly by uploading a customized list of questions and answers unique to your brand. Allow our conversational engine to match inquiries with the most suitable responses for your audience, ensuring a personalized experience. This capability not only streamlines communication but also fosters a stronger connection with your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce No 
Klaviyo No 
Salesforce Agentforce Commerce No 
Shopify No 
Stripe No 

Integrations

BigCommerce Yes 
Klaviyo Yes 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
Stripe Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ajura Tech

Country

Singapore

Website

www.ajuratech.com/products/customer-engagement-platform

Vendor Details

Company Name

Radiance Commerce

Country

United States

Website

www.radiancecommerce.com

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win Yes 

Product Features

eCommerce Marketing

AB Testing No 
Abandoned Cart Email No 
Analytics / ROI Tracking No 
Customer Data Profiles No 
Dynamic Content No 
Email Marketing No 
Email Personalization No 
Facebook Ads No 
Google Ads No 
Product Recommendations No 
Push Notifications No 
Retargeting No 
SMS Marketing No 
Search Marketing No 
Segmentation No 
Signup Forms & Popups No 
Social Marketing No 
Triggered Emails No 
Website Visitor Tracking No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

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