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Description
The Ajura Customer Engagement Platform (CEP) is a versatile collection of tools designed to enhance customer satisfaction and foster loyalty. By utilizing Ajura CEP, businesses can elevate their operations through improved communication with their clientele. Leverage the powerful omni-channel marketing system to achieve optimal returns on investment. Personalize your outreach by sending tailored messages for significant occasions such as birthdays, anniversaries, and festivals, making your customers feel valued. Each interaction serves as a reminder of your brand's presence in their lives. With Ajura CEP, you can expand your loyal customer base by keeping them updated on the latest offers and discounts. Communicate effectively with your customers via text messaging, ensuring that they remain engaged and informed. An intuitive platform simplifies the process of gathering contact information from your most valued customers, providing an excellent foundation for future growth. Ultimately, Ajura CEP empowers businesses to cultivate deeper relationships and unlock new opportunities for success.
Description
Incorporate Digital Communication seamlessly into your current workflow with Eltropy, which aligns with the established processes of various departments within your organization. Our commitment to automation is evident through our extensive selection of customizable Text Messaging templates that can be tailored to fit specific situations and recipients. For example, collections teams can utilize automated text reminders to notify customers when their loan payments are approaching. This "set it and forget it" approach can include secure payment links, allowing customers to make instant payments with ease. Additionally, sending birthday and anniversary greetings via Text Messaging adds a personal touch that significantly enhances customer relationships. Confirmations for received and approved documents can also be sent through Text, improving communication efficiency. We offer a Secure and Compliant All-In-One solution that is already integrated with your Core, LOS, Collection, and various other systems, facilitating both Inbound and Outbound Texting. Moreover, you can effortlessly incorporate Secure Chat, Video, Voice, CoBrowse, and Conversational Bots into your interactions with both members and customers, ensuring a comprehensive communication experience. This holistic approach not only streamlines operations but also fosters deeper connections with your clientele.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ajura Tech
Country
Singapore
Website
www.ajuratech.com/products/customer-engagement-platform
Vendor Details
Company Name
Eltropy
Founded
2013
Country
United States
Website
eltropy.com
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
Yes
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Sales Enablement
Collaboration
No
Contact Management
No
Content Management
Yes
Document Management
Yes
Goals / Quota Management
No
Lead Management
Yes
Meeting Management
Yes
Performance Management
Yes
Presentation Management
Yes
Proposal Management
Yes
Territory Management
No
Training Management
Yes
