Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.

Description

Integrate all your stores, payment processors, and Google Analytics into one comprehensive application. Gain insightful business analytics that cover sales, product performance, subscriptions, customer interactions, and visitor metrics. With platforms like PayPal, Stripe, WooCommerce, Etsy, Shopify, and Google Analytics, crucial business data often becomes fragmented across various merchant services, shopping carts, and analytical tools. This fragmentation leads to duplicates, missing data, and inconsistent records. Consequently, without access to precise and unified information, you may find yourself making decisions based on guesswork. This can result in lost revenue opportunities, higher customer churn, increased workload, and an ongoing sense of disorder. By utilizing this integrated solution, you will establish a single source of truth for your orders, products, and customer data, allowing you to view all essential statistics at a glance. Additionally, you can generate tailored reports, conduct deep dives, and segment your data instantly. You will be able to answer vital questions such as current revenue trends, popular products, optimal selling times, potential upsell items, and identify your most valuable customers, ultimately enhancing your business strategy. With this system, clarity and efficiency become attainable goals for your operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Analytics
2Checkout
Authorize.Net
BigCommerce
Braintree
Chargebee
Easy Digital Downloads
Etsy
Gumroad
HubSpot CRM
HubSpot Customer Platform
Mailchimp
PayPal
Pipedrive
Salesforce
Stripe
WooCommerce
Zapier
Zoho CRM
eBay

Integrations

Google Analytics
2Checkout
Authorize.Net
BigCommerce
Braintree
Chargebee
Easy Digital Downloads
Etsy
Gumroad
HubSpot CRM
HubSpot Customer Platform
Mailchimp
PayPal
Pipedrive
Salesforce
Stripe
WooCommerce
Zapier
Zoho CRM
eBay

Pricing Details

899$/mo
Free Trial
Free Version

Pricing Details

$20 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Custify

Founded

2017

Country

Romania

Website

www.custify.com

Vendor Details

Company Name

Putler

Country

India

Website

www.putler.com

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Alternatives

Alternatives