Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.
Description
A recent survey conducted by KPMG reveals that 53% of HR professionals are aiming to invest in process automation. By automating various requests such as Leave of Absence, intermittent leave, and employee onboarding or offboarding, you can create a more streamlined experience for your team. Furthermore, a study by Forrester highlighted a significant 361% increase in overall ROI when automating processes related to safety and risk management. Enhance your safety and risk management functions, which encompass OSHA compliance, incident management, claims oversight, investigative procedures, and audits across multiple locations. Break free from the burden of repetitive tasks and unproductive work. Utilize our premium service to reevaluate and transform your business processes, enabling rapid automation implementation. Make the most of Pulpstream’s integrated alerts, notifications, and process kick starters to maintain momentum and identify when tasks may encounter delays. Automate your processes and effortlessly monitor progress at a glance while enjoying the benefits of improved efficiency and productivity. Embrace the future of work by allowing automation to handle your routine operations, providing your team with more time to focus on strategic initiatives.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Adobe Acrobat Sign
No
Chargebee
Yes
Docusign
No
Google Analytics
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Pipedrive
Yes
Salesforce
Yes
Segment
Yes
Zapier
Yes
Integrations
Adobe Acrobat Sign
Yes
Chargebee
No
Docusign
Yes
Google Analytics
No
HubSpot CRM
No
HubSpot Customer Platform
No
Pipedrive
No
Salesforce
No
Segment
No
Zapier
No
Pricing Details
899$/mo
Up to 3 seats / users
Tracking of health scores / KPIs
Customer 360° profiles
Customer outreach directly from Custify
Customer segmentation
Tracking of customer lifecycles
Automation / Playbooks
Actionable task management
Custom integrations
Concierge onboarding
Tracking of health scores / KPIs
Customer 360° profiles
Customer outreach directly from Custify
Customer segmentation
Tracking of customer lifecycles
Automation / Playbooks
Actionable task management
Custom integrations
Concierge onboarding
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Custify
Founded
2017
Country
Romania
Website
www.custify.com
Vendor Details
Company Name
Pulpstream
Founded
2013
Country
United States
Website
pulpstream.com
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
No
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
Yes
Collaboration
Yes
Process Change Tracking
Yes
Process Mapping
Yes
Process Modeling & Design
Yes
Visual Workflow Management
No
EHS Management
Audit Management
Yes
Corrective / Preventive Actions
Yes
Environmental Management
Yes
Environmental Risk Assessment
Yes
Forms Management
Yes
Incident Management
Yes
Industrial Safety Management
Yes
Injury Reporting
Yes
Inspection Management
Yes
MSDS
No
OSHA Recordkeeping
Yes
Occupational Health Management
Yes
Safety Risk Assessment
Yes
Training Management
Yes
Waste Management
No