Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.
Description
Stop customer churn and recover lost income effortlessly with ProsperStack, the seamless cancellation process designed to automatically reduce churn rates. By utilizing personalized offers, you can retain customers while gathering valuable feedback that informs your strategies for product enhancements, pricing adjustments, and remarketing efforts. The ProsperStack cancellation flow offers a user-friendly and aesthetically pleasing offboarding experience that not only respects the customer's journey but also benefits your business objectives. Integrate it smoothly into your application with minimal coding effort, and easily personalize every aspect of ProsperStack without needing a developer's assistance. Transform your cancellation process into a robust churn-prevention mechanism by offering exclusive deals based on customer segments and their reasons for leaving. Conduct A/B testing on various offers, evaluate the outcomes, and modify your approach in real-time to discover what resonates best with your audience. ProsperStack equips you with the insights necessary to effectively recapture lost revenue while also guiding you in making crucial decisions regarding your product strategy, pricing models, customer service, and overall support. This comprehensive tool not only enhances customer retention but also drives long-term growth for your business.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Chargebee
Yes
Zapier
Yes
Google Analytics
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Klaviyo
No
Maxio
No
OpenPay
No
Pipedrive
Yes
Salesforce
Yes
Integrations
Chargebee
Yes
Zapier
Yes
Google Analytics
No
HubSpot CRM
No
HubSpot Customer Platform
No
Klaviyo
Yes
Maxio
Yes
OpenPay
Yes
Pipedrive
No
Salesforce
No
Pricing Details
899$/mo
Up to 3 seats / users
Tracking of health scores / KPIs
Customer 360° profiles
Customer outreach directly from Custify
Customer segmentation
Tracking of customer lifecycles
Automation / Playbooks
Actionable task management
Custom integrations
Concierge onboarding
Tracking of health scores / KPIs
Customer 360° profiles
Customer outreach directly from Custify
Customer segmentation
Tracking of customer lifecycles
Automation / Playbooks
Actionable task management
Custom integrations
Concierge onboarding
Free Trial
No
Free Version
No
Pricing Details
$79 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Custify
Founded
2017
Country
Romania
Website
www.custify.com
Vendor Details
Company Name
ProsperStack
Founded
2020
Country
United States
Website
prosperstack.com
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
No
Product Features
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
Yes
Health Score
No
Onboarding
No
Revenue Management
Yes
Usage Tracking / Analytics
No
Win / Loss Analysis
Yes