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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Boost your team's efficiency, teamwork, and cohesion by providing a comprehensive view of the key projects occurring within your organization. Gaining insight into ongoing activities can often be a daunting task. With Current, the days of sifting through endless Slack conversations, navigating through Figma designs, or searching through countless emails to discover your team's progress are over. Current seamlessly connects with your team's preferred tools, offering a consolidated feed for sharing and accessing updates. All tasks within Current are categorized into designated work streams and can be easily searched. Foster a culture of sharing by implementing automated reminders in Slack for your team rituals. Share updates with cross-functional colleagues through Slack broadcasts for enhanced visibility. Create a private collaboration space to refine ideas before sharing them with the entire team, ensuring that all necessary individuals are included for feedback. Additionally, support your teammates by designating them as collaborators, enabling them to gain recognition for their contributions. This ensures that everyone stays informed and engaged with the ongoing work, ultimately driving overall productivity.

Description

Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack
Figma
GitHub
Gmail
Google Cloud Platform
Google Drive
Microsoft Outlook
Miro
Notion
Yahoo! Mail

Integrations

Slack
Figma
GitHub
Gmail
Google Cloud Platform
Google Drive
Microsoft Outlook
Miro
Notion
Yahoo! Mail

Pricing Details

$8 per month
Free Trial
Free Version

Pricing Details

$5 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Current

Website

current.so/

Vendor Details

Company Name

SharedInbox

Founded

2018

Country

India

Website

sharedinbox.co

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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Alternatives

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