Average Ratings 2 Ratings
Average Ratings 2,944 Ratings
Description
Curious Thing is an advanced voice AI assistant crafted to enhance business interactions by proactively connecting with customers through phone calls. It skillfully both initiates and receives calls, identifies and leaves voicemails, and communicates via dynamic SMS, emails, and instant messages. Additionally, this AI assistant is adept at managing appointment bookings, changes, or cancellations, integrating smoothly with existing systems to maximize scheduling effectiveness. By employing open-ended questions, it collects valuable insights that empower businesses to make informed, data-driven choices. The capabilities of Curious Thing allow organizations to elevate their service capacity and enrich customer engagement. Furthermore, it provides unlimited call summaries, offering brief overviews of conversations through text or email, making it easier for teams to stay informed. Tailored for businesses of all sizes, Curious Thing's voice AI assistant not only answers incoming calls but also schedules meetings and addresses frequently asked questions, thereby streamlining overall communication. Ultimately, this innovative tool represents a significant advancement in how businesses can interact with their customers efficiently and effectively.
Description
Zoom Phone is a cloud-based VoIP phone system designed to help businesses manage voice communications, employee collaboration, and customer calls. The platform combines business calling, SMS messaging, voicemail, video conferencing, and team chat within the Zoom Workplace environment. Users can make and receive calls through desktop applications, mobile devices, web-connected systems, and supported physical desk phones. Its call management capabilities include multi-level auto attendants, call queues, call transfers, forwarding, shared lines, and customizable business hours. Built-in AI features generate call summaries, identify action items, prioritize voicemails, and provide contextual assistance during conversations. Zoom Virtual Agent Receptionist adds conversational AI capabilities for answering business questions, booking appointments, and routing callers based on their needs. Call monitoring and reporting tools provide visibility into call volumes, usage patterns, connection quality, and employee communication activity. Zoom Phone integrates with Salesforce, Microsoft Teams, Google Workspace, and other business applications to connect calling activities with existing workflows. Its centralized administration tools support phone number management, device provisioning, user permissions, call recording policies, and communication security across distributed organizations.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ASC
No
Allego
No
Balto
No
Clinch AGI
No
ExecVision
No
FaxSIPit
No
Fivetran
No
Hyperbound
No
Memtime
No
Microsoft Power BI
No
Integrations
ASC
Yes
Allego
Yes
Balto
Yes
Clinch AGI
Yes
ExecVision
Yes
FaxSIPit
Yes
Fivetran
Yes
Hyperbound
Yes
Memtime
Yes
Microsoft Power BI
Yes
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$10.50/user/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Curious Thing
Founded
2018
Country
Australia
Website
curiousthing.io
Vendor Details
Company Name
Zoom Communications
Founded
2011
Country
United States
Website
zoom.com
Product Features
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Online Fax
Alerts / Notifications
No
Cloud Storage
No
Electronic Signature
No
Fax via Email
No
HIPAA Compliant
No
Large File Support
No
Local Phone Numbers
No
Mobile Access
No
Toll Free Numbers
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
