Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A seamless communication platform that enables citizens to directly report incidents to the relevant public officials is what we provide. Collaborating with government entities, we ensure that all concerns raised by citizens are addressed swiftly and effectively. Our complimentary mobile application is available to all citizens, facilitating the reporting of incidents while allowing for real-time updates on their status. We meticulously track both the precision and frequency of the data submitted by users to enhance governmental operations, minimize emergency response times, and elevate overall efficiency. We invite citizens to download our app and share their incidents or feedback, as this will help us prioritize their local government in our service queue! By using Ctzen, you can easily take a photo, select a location, and submit it directly to your town hall. Begin reporting issues that matter to you and contribute to the enhancement of your community. Our commitment to delivering an intuitive product means that citizens can navigate it effortlessly. With no room for excuses, we urge you to download our applications and take part in creating better living environments. Together, we can foster a more engaged and responsive civic community.

Description

Leverage the insights gained from customer feedback to create services that effectively address the needs of your communities and citizens. By comprehensively understanding the customer journey across various access points, you can utilize this valuable information to foster beneficial transformations. Enhance the management of official customer interactions, including grievances and Freedom of Information requests. Our expertise can assist you in developing a sustainable strategy aimed at revolutionizing how you engage with customers and communities. We empower public service organizations to cultivate opportunities for impactful citizen interactions that result in tangible improvements in individuals' lives. Our collaborations span a wide array of entities, such as local councils, housing organizations, national transport services, police departments, governmental agencies, educational institutions, and the NHS. GovMetric transcends being merely a technology provider; we bring over seventy-five years of combined expertise in customer and citizen engagement to the table. We strive to exceed the expectations of being just another vendor. By focusing on genuine partnerships, we aim to make a significant difference in public service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ctzen

Founded

2016

Country

United States

Website

ctzen.co

Vendor Details

Company Name

GovMetric

Country

United Kingdom

Website

www.govmetric.com

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Alternatives

Alternatives

govDelivery Reviews

govDelivery

Granicus
MyCity App Reviews

MyCity App

Tyler Technologies
Brightly SmartGov Reviews

Brightly SmartGov

Brightly (formerly Dude Solutions)
FAMA SMARTcity Reviews

FAMA SMARTcity

FAMA Systems