Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CtrlStack oversees a diverse array of operational functions and change sources to mitigate risks, assess the impact of changes, and swiftly identify the root causes of production problems. In observability, relationship mapping involves uncovering significant connections and interactions among various data types—such as metrics, events, logs, and traces. We employ a native graph database to efficiently encapsulate this “data between the data” at both speed and scale. Achieve comprehensive visibility of all changes related to commits, configuration files, and feature flags with a single click. Gather all pertinent information regarding an incident at the precise moment it arises, as well as throughout the process of diagnosis and resolution, to prevent the overwriting of one another's changes. Gain valuable insights into what alterations were made, when they occurred, who initiated them, and the subsequent effects on operations. Foster collaboration among teams by leveraging shared data knowledge through a DevOps graph, enhancing overall operational efficiency and communication. This approach not only improves incident response times but also strengthens the team's ability to work together effectively.
Description
InProd revolutionizes software delivery methods by incorporating Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management into Genesys Cloud and Genesys Engage contact centers. The platform seamlessly integrates with Git to manage versions of your Genesys configurations and facilitates the promotion of changes across various environments while adeptly addressing environment-specific variations. Its auditing engine meticulously tracks every configuration alteration, providing comprehensive object comparisons that empower teams to swiftly identify the root causes of issues and accurately revert changes, whether it involves a single setting or the complete state of an environment. Additionally, the change automation features allow engineering teams to design tailored workflows that can trigger external testing tools, enforce governance protocols, streamline agent onboarding processes, or block unauthorized alterations. InProd serves as the essential DevOps foundation for dedicated Genesys operations teams, ensuring that they can maintain control and efficiency in their software delivery practices. With its advanced capabilities, InProd helps teams enhance collaboration and responsiveness in their operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amazon Web Services (AWS)
Yes
Genesys Cloud CX
No
Kubernetes
Yes
PagerDuty
Yes
Terraform
Yes
Integrations
Amazon Web Services (AWS)
No
Genesys Cloud CX
Yes
Kubernetes
No
PagerDuty
No
Terraform
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2/month/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CtrlStack
Founded
2020
Website
www.ctrlstack.com
Vendor Details
Company Name
InProd Solutions Pty Ltd
Country
Australia
Website
www.inprod.io
Product Features
DevOps
Approval Workflow
No
Dashboard
No
KPIs
No
Policy Management
No
Portfolio Management
No
Prioritization
No
Release Management
No
Timeline Management
No
Troubleshooting Reports
No
Product Features
Software Configuration Management (SCM)
Automated Cleanup
No
Branch Merging
No
Code Review
No
Concurrency Management
No
Defect Tracking
No
Flexible Branching
No
Rapid Hotfix
No
Rapid Rebuilds
No
Regulatory Compliance
No
Version Control / Management
No
Workflow / Process Automation
No