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Description

CrystalSound's innovative "My Voice Only" option effectively removes background noise and other voices, ensuring that only the user's voice is captured. This capability proves invaluable in bustling environments or during group discussions, enhancing the ease of audio transcription, editing, and listening. Experience the advantages of "My Voice Only" by trying out CrystalSound today. Utilizing advanced deep neural network technology and leveraging millions of hours of audio data, this feature operates locally, ensuring that no personal data leaves the device. The user-friendly interface allows for quick installation and operation in just a few simple steps. My Voice Only serves as an essential tool for customer service centers, significantly boosting both customer satisfaction and employee morale. With CrystalSound, we deliver high-quality audio using our state-of-the-art sound technology. Our standout feature, "My Voice Only," ensures that your voice remains the sole focus, providing a clear and uninterrupted audio experience. Don't miss out on the opportunity to enjoy noise-free audio; give it a try today and feel the difference for yourself.

Description

Noise Firewall is a software tool for shared workspaces and call centers. It blocks ambient noise from the call center/shared workspace and stops customers from hearing it. It protects customers from ambient noises such as supervisors giving instructions, announcements on PA, and other agents talking to customers. Supports hybrid work models that combine remote work with work in the office. The Noise Firewall can also be used to remove non-human sounds such as car horns and barking dogs. It can be deployed in virtually any telephony environment. It supports both a distributed or centralized architecture. It does not require any connection to any cloud service. In addition, it protects sensitive and personal data from being overheard. This is in accordance with regulations such as HIPAA, FedRAMP, HIPAA and GDPR. It provides a useful dashboard that displays statistics about call quality, including a Noise Map of the Call Center.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cisco Webex Yes 
Discord Yes 
Google Meet Yes 
Microsoft Teams Yes 
Skype Yes 
Slack Yes 
Zalo Yes 
Zoom Yes 

Integrations

Cisco Webex No 
Discord No 
Google Meet No 
Microsoft Teams No 
Skype No 
Slack No 
Zalo No 
Zoom No 

Pricing Details

$8 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CrystalSound

Country

Vietnam

Website

crystalsound.ai/

Vendor Details

Company Name

SoliCall

Founded

2006

Country

Israel

Website

solicall.com/noise-firewall/

Product Features

Product Features

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