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features
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Description

Forge strong connections with your most significant and valuable clients through loyalty and reward initiatives designed specifically for them. The Oracle CrowdTwist Loyalty and Engagement platform enhances profitability, strengthens customer relationships, and boosts retention rates. By capturing data with each customer interaction, you can create a comprehensive 360-degree profile that enables tailored communication and offerings. Foster customer loyalty by ensuring seamless loyalty experiences across all touchpoints, whether they are physical or digital. Gather actionable insights from customer interactions across various channels and leverage this information to enhance your relationships. Go beyond mere transactions by engaging customers through gamification, gaining insight into their motivations and the reasons behind their purchases. This holistic approach will not only elevate customer satisfaction but also drive long-term loyalty and advocacy for your brand.

Description

Evolvoom serves as your comprehensive AI-driven platform designed specifically for enhancing customer retention in e-commerce. By integrating seamlessly with your store, it analyzes each customer's previous purchases to understand their preferences and sends tailored messages via email or SMS. This isn't merely another tool for automation; it functions like a dedicated retention expert that engages customers in genuine conversations, assesses their satisfaction with past buys, and suggests future purchases. You can personalize the character of your AI agent, establish workflows that align with your business strategy, and gain in-depth insights into individual customers. Ultimately, Evolvoom acts as your essential resource for maximizing customer lifetime value and fostering loyalty among your clientele. With its ability to adapt to your needs, it ensures that customers always feel valued and understood.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Bazaarvoice
Bronto Marketing Platform
Facebook
Instagram
Oracle Audience Segmentation
Oracle Cloud CX
Oracle Digital Assistant
Oracle Marketing
Salesforce
Shopify
X (Twitter)
dotdigital Engagement Cloud

Integrations

Bazaarvoice
Bronto Marketing Platform
Facebook
Instagram
Oracle Audience Segmentation
Oracle Cloud CX
Oracle Digital Assistant
Oracle Marketing
Salesforce
Shopify
X (Twitter)
dotdigital Engagement Cloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$25/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/marketing/customer-loyalty/

Vendor Details

Company Name

Evolvoom

Founded

2024

Country

United States

Website

evolvoom.io

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Product Features

Alternatives

Alternatives