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Average Ratings 0 Ratings
Description
Forge strong connections with your most significant and valuable clients through loyalty and reward initiatives designed specifically for them. The Oracle CrowdTwist Loyalty and Engagement platform enhances profitability, strengthens customer relationships, and boosts retention rates. By capturing data with each customer interaction, you can create a comprehensive 360-degree profile that enables tailored communication and offerings. Foster customer loyalty by ensuring seamless loyalty experiences across all touchpoints, whether they are physical or digital. Gather actionable insights from customer interactions across various channels and leverage this information to enhance your relationships. Go beyond mere transactions by engaging customers through gamification, gaining insight into their motivations and the reasons behind their purchases. This holistic approach will not only elevate customer satisfaction but also drive long-term loyalty and advocacy for your brand.
Description
Enabling shopping centers and their tenants to actively connect with patrons and foster meaningful relationships is crucial. By initiating owned communication avenues, malls can effectively transform online visitors into regular physical shoppers, creating a significant impact on foot traffic. Enhance tenant interaction through innovative tools that streamline content gathering and sharing, ensuring that it is both relevant and beneficial for every tenant involved. Cultivating customer loyalty can be achieved through tailored touchpoints and seamless experiences, addressing the diverse expectations of today's consumers. The Mall Engagement Platform is designed with three interconnected modules that link all essential players in the shopping ecosystem: customers, tenants, and mall management. This solution includes a uniquely branded Consumer App featuring a customizable home tab that caters to individual preferences, alongside a comprehensive loyalty program that offers numerous options and sophisticated data analytics capabilities. Such integration not only enriches the shopping experience but also empowers tenants to thrive in a competitive market.
API Access
Has API
API Access
Has API
Integrations
Bazaarvoice
Bronto Marketing Platform
Facebook
Instagram
Oracle Audience Segmentation
Oracle Cloud CX
Oracle Digital Assistant
Oracle Marketing
Salesforce
WakeupData
Integrations
Bazaarvoice
Bronto Marketing Platform
Facebook
Instagram
Oracle Audience Segmentation
Oracle Cloud CX
Oracle Digital Assistant
Oracle Marketing
Salesforce
WakeupData
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/marketing/customer-loyalty/
Vendor Details
Company Name
Emplate
Founded
2014
Country
Denmark
Website
www.emplate.it/
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management