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Description

Forge strong connections with your most significant and valuable clients through loyalty and reward initiatives designed specifically for them. The Oracle CrowdTwist Loyalty and Engagement platform enhances profitability, strengthens customer relationships, and boosts retention rates. By capturing data with each customer interaction, you can create a comprehensive 360-degree profile that enables tailored communication and offerings. Foster customer loyalty by ensuring seamless loyalty experiences across all touchpoints, whether they are physical or digital. Gather actionable insights from customer interactions across various channels and leverage this information to enhance your relationships. Go beyond mere transactions by engaging customers through gamification, gaining insight into their motivations and the reasons behind their purchases. This holistic approach will not only elevate customer satisfaction but also drive long-term loyalty and advocacy for your brand.

Description

Easyrewardz CRM Suite, a unified customer database platform, enables brands to create consistent experiences at every touchpoint in the customer journey. Easyrewardz LPaaS is a loyalty program as a service that allows you to engage with customers and turn them into brand advocates. LPaaS, a unique loyalty platform, is easy to integrate with Point of Sale systems. It will help your brand increase memberships, drive repeat sales, and give you coupons, points, and gift vouchers. Easyrewardz CliX allows you to target the right customers with the right message at just the right time. Personalized multi-wave campaigns allow you to reach customers across channels. Easyrewardz Collecta helps you to build real customer relationships and drive a customer-driven company. Listen to what customers have to say about you brand and learn what it takes to create memorable experiences. You can manage, categorize and prioritize customer communication via multiple channels.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bazaarvoice Yes 
Bronto Marketing Platform Yes 
Facebook Yes 
Instagram Yes 
Oracle Audience Segmentation Yes 
Oracle Cloud CX Yes 
Oracle Digital Assistant Yes 
Oracle Marketing Yes 
Salesforce Yes 
X (Twitter) Yes 
dotdigital Engagement Cloud Yes 

Integrations

Bazaarvoice No 
Bronto Marketing Platform No 
Facebook No 
Instagram No 
Oracle Audience Segmentation No 
Oracle Cloud CX No 
Oracle Digital Assistant No 
Oracle Marketing No 
Salesforce No 
X (Twitter) No 
dotdigital Engagement Cloud No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/marketing/customer-loyalty/

Vendor Details

Company Name

Easyrewardz

Country

India

Website

www.easyrewardz.com

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Alternatives

Alternatives

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