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Description
Crow Canyon has developed an innovative HR Request Management System utilizing Office 365 and SharePoint, designed to streamline the routing of employee inquiries and issues directly to HR personnel, thereby enhancing efficiency and expediting the resolution of requests. HR departments often deal with a wide range of requests that involve multiple forms and routing procedures; however, Crow Canyon’s solution simplifies this complexity by effectively gathering necessary information, directing it to the appropriate staff members, and ensuring prompt follow-up. By automating current forms and manual routing tasks, companies can significantly elevate employee service quality and boost the productivity of their Human Resources teams. Moreover, this system not only facilitates a user-friendly, centralized platform for employees to submit HR requests, but it also leads to increased productivity for HR staff by automating the entire request, routing, and tracking process. This approach minimizes the need for time-consuming follow-up calls regarding request statuses and additional information. Ultimately, by standardizing request procedures and processes, organizations can achieve greater efficiency and compliance within their HR departments. In addition, a streamlined system enhances overall employee satisfaction as it provides clarity and reduces frustration related to HR requests.
Description
Clients can utilize the docuTRAK portal to submit their requests and remain updated on their progress. It is essential to include instructions for each service type to effectively assist clients in their request submissions. Additionally, ensuring your staff is informed of current policies and procedures is crucial, allowing HR to oversee and support the acknowledgment of shared information among team members. Beyond merely recording actions within a workflow case, docuTRAK also offers a “snapshot view” of all documents associated with that case. Furthermore, supervisors have the ability to access the inboxes of their team members to monitor activities and reassign cases as necessary. The system also tracks consultation requests from any user, enhancing accountability. docuTRAK Online provides a robust business collaboration platform where all documents are stored in a centralized registry, facilitating various actions across different workflows. This interconnectedness not only streamlines processes but also fosters efficient communication within the organization.
API Access
Has API
API Access
Has API
Integrations
Aluma
Android
Apple iOS
Chrome OS
Microsoft 365
Microsoft Outlook
Microsoft SharePoint
Mozilla Firefox
Safari
Integrations
Aluma
Android
Apple iOS
Chrome OS
Microsoft 365
Microsoft Outlook
Microsoft SharePoint
Mozilla Firefox
Safari
Pricing Details
$249 per month
Free Trial
Free Version
Pricing Details
$500 per license
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Crow Canyon Software
Country
United States
Website
www.crowcanyon.com/sharepoint-applications/sharepoint-hr/
Vendor Details
Company Name
docuTRAK
Founded
1991
Country
Jordan
Website
www.docutrak.net
Product Features
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
Product Features
Legal Document Management
Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control