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API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Amazon Web Services (AWS)
Atos OneCloud
Cognizant
EcholoN
Legitbooster
Microsoft SharePoint
Microsoft Teams
MoreThanPanel
Wipro Cloud Studio
Integrations
Microsoft 365
Amazon Web Services (AWS)
Atos OneCloud
Cognizant
EcholoN
Legitbooster
Microsoft SharePoint
Microsoft Teams
MoreThanPanel
Wipro Cloud Studio
Pricing Details
$2995 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Crow Canyon Software
Founded
1999
Country
United States
Website
www.crowcanyon.com/sharepoint-applications/customer-support-software/
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products/zenworks-service-desk
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Product Features
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal