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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Crow Canyon's Contract Management application for Office 365 and SharePoint streamlines the organization of contracts related to IT, Assets, and Equipment. By utilizing this system, users can save both time and money, enhance operational efficiency, and manage their contracts more effectively. The complexity of tracking contracts and licenses can become burdensome when relying on manual methods or spreadsheets. Our automated Office 365 & SharePoint Contract Management solution simplifies the contract handling process, ensuring a thorough record of existing contracts, their renewal dates, terms, costs, and designated responsible parties. When integrated with our Asset Management or Equipment Tracking solutions, it creates a comprehensive interactive application that consolidates support contracts, maintenance agreements, warranties, licenses, and more for a seamless contract management experience. Additionally, all contracts and related documents are stored in a centralized library repository within SharePoint. The system also interconnects all renewals, tasks, revisions, and approvals to provide a detailed overview of contract activities, making contract oversight not only easier but also more effective. This holistic approach guarantees that nothing is overlooked in the contract management lifecycle.

Description

Crow Canyon’s Office 365 & SharePoint Service Desk offers a streamlined mechanism for handling requests from customers, clients, members, or partners. Clients enjoy rapid responses, while systematic tracking guarantees dependable follow-ups. Equip your agents and support personnel with a tool that adeptly captures, monitors, and oversees customer service inquiries. Agents have the capability to assign, manage, route, and resolve support cases across various channels, including phone, email, mobile devices, and the web. By automating case-tracking and email notifications, you can make sure that all parties are informed and that customers receive exceptional service. This comprehensive application not only enhances communication but also improves overall efficiency in managing support requests, ultimately leading to greater customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365
Microsoft SharePoint
Microsoft Teams
Aluma
CM Fusion
Legitbooster
Microsoft Lens
MoreThanPanel
RegDocs365

Integrations

Microsoft 365
Microsoft SharePoint
Microsoft Teams
Aluma
CM Fusion
Legitbooster
Microsoft Lens
MoreThanPanel
RegDocs365

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$2995 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Crow Canyon Software

Founded

1999

Country

United States

Website

www.crowcanyon.com/sharepoint-applications/sharepoint-contract-management/

Vendor Details

Company Name

Crow Canyon Software

Founded

1999

Country

United States

Website

www.crowcanyon.com/sharepoint-applications/customer-support-software/

Product Features

Contract Management

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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