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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Crosscheck is a Chrome extension designed to streamline the bug reporting process, making it quick and hassle-free for users. With a single click, it gathers all the necessary information for developers, including annotated screenshots, screen recordings, instant replays of the last 60 seconds, console logs, network requests, and user action timelines. Eliminating the frustrating cycle of questions like "what browser?" and "can you reproduce it?" Crosscheck automatically collects all relevant technical details, allowing developers to address issues more efficiently. Notable Features Include: - Annotated screenshot capture - Comprehensive screen recording - Instant replay functionality (auto-records the last 60 seconds) - Capture of console logs and network requests - Tracking of user actions - Seamless one-click integration with Jira and ClickUp - Collaborative dashboard for teams - Organization by project Tailored for quality assurance teams, developers, agencies, and product managers, Crosscheck aims to enhance the speed of bug resolution and foster clearer communication between testing and development teams, ultimately improving overall workflow efficiency.

Description

Fullview empowers you to provide customer support that is seamless, scalable and personalized and is designed to revolutionize the workflows of support and success teams, as well as product teams and developers. The moment a customer experiences an issue, you can instantly see the complete user journey of that specific user, replay recent sessions, access their device and network information or start a live cobrowsing session with them. Fullview Replays allows you to jump to errors or specific events and it even includes privacy features that blur out sensitive information. Fullview Live lets you start cobrowsing sessions is seconds, without your users having to leave your product. You can highlight elements on their screen, click on elements or submit forms.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Chrome Yes 
Intercom No 
Jira No 
OneShot No 
Zendesk No 

Integrations

Google Chrome No 
Intercom Yes 
Jira Yes 
OneShot Yes 
Zendesk Yes 

Pricing Details

Free
Free Trial Yes 
Free Version Yes 

Pricing Details

$50 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Crosscheck

Founded

2023

Country

United States

Website

crosscheck.cloud/

Vendor Details

Company Name

Fullview

Founded

2019

Country

Denmark

Website

www.fullview.io

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat Yes 
Real-time Chat No 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback No 

Alternatives

Alternatives