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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Expand your reach to a larger customer base across different countries with minimal effort. Our Cross-Border solution offers an all-encompassing service that includes essential features for marketing, localization, compliance, payment and fraud management, logistics, customer support, technical integration, and the ongoing operation of global storefronts. With extensive experience collaborating with top brands and retailers, Pitney Bowes minimizes risks and complexities associated with cross-border eCommerce platforms. Additionally, we provide a web-based customer service tool designed to address order inquiries while offering complete transparency into your customers' cross-border shopping journeys through detailed reports and analytics. Our partnership with flexible cross-border logistics providers like Pitney Bowes ensures diverse shipping options, user-friendly return processes, and efficient customs clearance. Furthermore, we deliver a range of local and alternative payment methods, along with tax and duty estimates, and support in multiple languages for a seamless customer experience. This comprehensive approach ensures your business can thrive in the global marketplace with confidence.

Description

Upgates is a Czech-built SaaS ecommerce platform, on the market since 2010, with over 4,300 live stores. Architecture and extensibility matter here. A real-time REST API exposes create, read, update and delete operations across products, orders, customers and stock, alongside CSV and XML import/export with a column-mapping configurator and scheduled feeds. Templates are not a black box: a visual editor sits on top, but developers can edit the source HTML, CSS and JavaScript of any template, keep graphic backups and run test versions before publishing. Multidomain/Multistore lets one installation serve several brands or countries, each on its own domain with its own language, currency, carriers, payment methods and content, while sharing stock and customer data. EU One Stop Shop VAT and VIES VAT-number validation are handled by the platform. Operationally it covers catalog and unlimited variants, a graphical configurator, order processing with invoices and credit notes, stock limits and back-in-stock alerts, loyalty points, vouchers, abandoned-cart records, reviews, SEO with sitemap.xml, robots.txt and redirects, SSL, two-factor admin login and GDPR tooling. 300+ add-ons install in one click, covering carriers, payment methods, accounting and ERP systems, marketplaces, comparison engines and marketing tools. Pricing runs from EUR 19 to EUR 139 per month, plus an Exclusive tier from EUR 420 on a dedicated server. Every tier ships all 168 functions; only limits differ. 30-day free trial.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ABRA Gen No 
Alchem-e Dashboard Yes 
Amazon No 
Apple Pay No 
DPD No 
DeepL No 
Ecomail No 
Facebook No 
Facebook Ads No 
FedEx Ship Manager No 
Google Analytics No 
Google Merchant Center No 
Luigi's Box No 
Mergado No 
Orchesty No 
QuarticON No 
Radius8 Welcomer Yes 
Seznam.cz No 
WisePorter No 

Integrations

ABRA Gen Yes 
Alchem-e Dashboard No 
Amazon Yes 
Apple Pay Yes 
DPD Yes 
DeepL Yes 
Ecomail Yes 
Facebook Yes 
Facebook Ads Yes 
FedEx Ship Manager Yes 
Google Analytics Yes 
Google Merchant Center Yes 
Luigi's Box Yes 
Mergado Yes 
Orchesty Yes 
QuarticON Yes 
Radius8 Welcomer No 
Seznam.cz Yes 
WisePorter Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€19 per month
All plans include all 168 platform functions and 100+ add-ons; plans differ only by limits. Prices exclude VAT; annual billing is 10% cheaper.

Bronze - EUR 19/month: 100 products, 1 language, 3 admin users
Silver - EUR 49/month: 1,000 products, 2 languages
Gold - EUR 69/month: 5,000 products, 5 languages, unlimited admin users
Platinum - EUR 139/month: 50,000 products, unlimited languages
Exclusive - from EUR 420/month: dedicated server, account manager, tailored limits

30-day free trial on every plan, no commitment. Optional extras: Client API from EUR 5/month, additional domains (Multidomain/Multistore) from EUR 14.5/domain, automated product imports from EUR 15/month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Pitney Bowes

Founded

1920

Country

United States

Website

www.pitneybowes.com/us/shipping-and-mailing/ecommerce/cross-border-logistics/retail.html

Vendor Details

Company Name

UPgates

Founded

2009

Country

Czech Republic

Website

www.upgates.com

Product Features

eCommerce

CRM Yes 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security Yes 
Email Marketing No 
Inventory Management No 
Kitting Yes 
Loyalty Program No 
Mobile Access Yes 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management Yes 
SEO Management No 
Shopping Cart No 
Templates Yes 

Product Features

eCommerce

Upgates offers a comprehensive solution for both storefront and back-office management under a single subscription plan. Users can access features such as a product catalog with bulk editing capabilities, easy imports, and unlimited variants, along with a visual product configurator. The platform provides a multi-step checkout process that includes abandoned cart tracking, order management with invoices and credit notes, stock level monitoring with alerts for back-in-stock items, loyalty programs, promotional vouchers, customer ratings and reviews, and SEO tools including sitemaps, robots.txt files, and redirect options. What distinguishes Upgates is its commitment to transparency in pricing: all 168 features and over 100 add-ons are included in every subscription tier starting at just EUR 19/month, meaning merchants do not have to upgrade to access essential functionalities. The tiers are differentiated solely by specific limits. Tailored for cross-border sales within the EU, Upgates supports multiple languages, currencies, and domains all managed from a single dashboard. Each domain can have its own shipping carriers, payment options, and pricing structures, while also adhering to EU One Stop Shop VAT regulations and VIES validation. For B2B transactions, Upgates offers features like concealed pricing, wholesale price lists, and VAT-exempt invoicing, along with a POS module to integrate in-store sales. Merchants can design their stores either through a visual interface or by modifying the template’s HTML, CSS, and JavaScript. The platform is also extensible, with access to over 300 add-ons or through a REST API for further customization.

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting Yes 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

Alternatives

Alternatives

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Cross-Border Reviews

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Pitney Bowes