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Description
CrewTracker empowers field crews to document the services rendered, track materials utilized, share GPS coordinates, upload images, and manage clock-in and clock-out times, among other features. With years of expertise in snow and ice management, CrewTracker stands as the leading software tailored specifically for this sector. It enhances operational efficiency and profitability while optimizing overall business performance. The software is continually refined and developed to meet the unique demands of the snow and ice management industry. Offering the most all-encompassing solution available, CrewTracker adeptly handles the intricacies of service routing, contract stipulations, crew management, material tracking, billing processes, and various operational tasks. Additionally, CrewTracker streamlines the management of route sheets, contracts, dispatch logs, images, field data, invoicing, and billing within a single integrated platform. By delivering real-time analytics and reporting, the system ensures superior snow management capabilities throughout all phases of an event. As a result, it not only simplifies the workflow but also aids in strategic decision-making for future operations.
Description
ServiceLife is a comprehensive field service management solution designed by an operator with firsthand experience in running a service business. It offers features such as dispatch scheduling, drive-time management, optimized routing, and a centralized customer service inbox that consolidates calls, SMS, web chat, and emails into a single thread. Additionally, it facilitates billing and payments through Square and Stripe, including dispute resolution, manages service contracts, maintains compliance and chemical records, tracks inventory, and provides business intelligence, all while utilizing a shared customer record.
The pricing structure is based on routes rather than individual user seats, costing $50 per month for each route up to five, and $35 per month for any additional routes beyond that. All 18 modules are accessible at every pricing tier, allowing for unlimited users, meaning that bringing on more customer service representatives, technicians, or managers does not affect the overall cost.
This software is specifically tailored for businesses engaged in recurring service operations that require scheduled routes, such as pest control and lawn care, typically accommodating anywhere from one to several dozen routes. Moreover, its user-friendly interface and robust features make it an essential tool for enhancing operational efficiency and improving customer satisfaction in the field service industry.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Microsoft 365
QuickBooks Online
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$50/route/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CrewTracker
Founded
2004
Country
United States
Website
www.crewtracker.com
Vendor Details
Company Name
ServiceLife
Founded
2023
Country
United States
Website
servicelife.app
Product Features
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
