Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Transform team effectiveness dramatically by utilizing live prompts that suggest the ideal responses for every customer interaction. Within every team, certain individuals consistently demonstrate greater productivity and efficiency than others. Cresta’s advanced AI technology identifies the unique strategies employed by these high achievers and provides real-time coaching to disseminate these best practices throughout the team. The outcome? A subject matter expert present at every customer interaction. Cresta's robust AI system continuously learns and refines its approach across various channels and scenarios to enhance team performance. Significantly boost compliance and overall team efficiency with immediate support and tailored coaching derived from insights from your top performers. By analyzing every conversation, Cresta monitors agent performance and reveals coaching opportunities, enabling managers to focus more on nurturing talent rather than merely reviewing transcripts. This innovative approach ensures that every team member can tap into the collective wisdom of their highest-performing colleagues.
Description
Google Assistant is always available to assist you whenever you need it, no matter where you are. To begin using it, simply press and hold the home button on your device. You also have the ability to formulate personalized queries. Designed with your privacy in mind, Google Assistant ensures that your information remains confidential, secure, and protected. By utilizing Google Assistant, you place your trust in us regarding your data, and we take the responsibility of safeguarding and respecting it seriously. Understanding that privacy is a personal matter, we've developed straightforward privacy controls that empower you to make choices that suit your preferences. Visit this page to discover more about how Google Assistant functions, the privacy settings available to you, frequently asked questions, and additional resources. To initiate, hold down the home button on compatible Android devices or download the Google Assistant application from the App Store. You can effortlessly send texts, set reminders, enable Battery Saver mode, and quickly access your emails. Additionally, Google Assistant can help you manage your daily tasks with ease.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
Amazon Web Services (AWS)
Botmaker
ChatGPT
Chatlayer by Sinch
CoRover.ai
Cognigy.AI
Daybook
EBM
Five9
Integrations
Amazon Connect
Amazon Web Services (AWS)
Botmaker
ChatGPT
Chatlayer by Sinch
CoRover.ai
Cognigy.AI
Daybook
EBM
Five9
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cresta
Founded
2017
Country
United States
Website
cresta.com
Vendor Details
Company Name
Founded
1998
Country
United States
Website
assistant.google.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Natural Language Generation
Business Intelligence
CRM Data Analysis and Reports
Chatbot
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content
Sales Coaching
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning