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Description
Are you looking for a team of seasoned professionals to manage your e-shop? We aim to equip you with the knowledge needed to thrive in the world of e-commerce. Our mission is to provide you with the liberty to focus on your business while we handle the complexities. With our expertise, your online store will remain secure, operational, and efficient. Whether you're starting an e-shop from the ground up or revitalizing an existing one, we can assist you in both scenarios. Our development will utilize our proprietary e-shop platform, Creative Shop, ensuring a robust foundation. By leveraging innovative online marketing strategies through Creative Digital, we can maximize your online business potential. Engage with your customers in real-time via a "live" chat feature directly on your website. Understanding the significance of online chat and determining optimal times to be available are crucial aspects we will address. Additionally, we will suggest several valuable services worth exploring. As your e-shop begins to take shape, it’s essential to establish a solid groundwork to support its development. What options are available, and what technical specifications must your e-shop fulfill for optimal performance? It's time to transform your vision into reality, building a successful online presence.
Description
Infuse your online store with the personalized experience of in-person shopping by enabling your staff, experts, or influencers to engage directly with online customers. By using Hero, you can significantly increase your conversion rates, with one in four customers likely to make a purchase and potentially spend up to 70% more. Customers enjoy interactive experiences like watching, chatting, and video calling, and now they can shop with you in the same engaging manner. Elevate your product presentation by incorporating authentic, live video shopping, allowing shoppers to receive personalized advice through chat or video calls. By fostering continuous communication via text, email, and WhatsApp, you can encourage customers to return well after their initial visit. Initiate with an easy setup process, quick onboarding, and comprehensive training to ensure your success. Our dedicated customer success team is committed to facilitating a seamless launch and optimizing your store's performance. Hero is proudly utilized across the globe, serving brands in over 31 markets and supporting 14 different languages, making it a versatile tool for diverse businesses. With Hero, you can create a shopping environment that feels personal and inviting, ultimately enhancing customer loyalty and satisfaction.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CreativeSites
Country
Slovakia
Website
www.creativesites.sk/
Vendor Details
Company Name
HERO
Founded
2015
Country
United States
Website
www.usehero.com
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates