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Description
Each year, our platform sees one billion interactions with guests, and it is the responsibility of the Crave data team to transform this extensive data into practical insights for our clients. Data not only fuels our innovation efforts but also offers essential insights that help us comprehend guest preferences, enabling us to provide personalized service. To explore how our data capabilities can optimize your strategies for data and guest services, connect with team Crave. Our platform is designed to effectively meet the requirements of both large hotel chains and single properties, with the majority of its functionalities hosted on AWS. Developed specifically for the hospitality sector, the Crave platform is a proprietary system that has evolved over the years to enhance digital services offered to guests. Additionally, the platform boasts advanced security measures and adheres to stringent data regulations, including GDPR and various regional data laws, ensuring that client information remains safe and compliant. By choosing Crave, clients can leverage our expertise to improve their operational efficiency and guest satisfaction.
Description
ServeSafely offers a mobile ordering and payment platform designed for a variety of venues including restaurants, bars, clubs, theaters, cafes, and live events. Leveraging data intelligence and extensive industry experience, we assist our clients in boosting sales, tips, and profits while ensuring that the customer journey remains straightforward and user-friendly. Our dedicated team tailors the setup to align with your brand identity and collaborates with you to enhance menus for effective upselling and the promotion of higher-margin products. Clients can anticipate at least a 20% increase in sales alongside a 50% reduction in operational expenses. We also optimize GDPR opt-in marketing permissions, and unlike other systems, you retain ownership of the data, enabling you to attract customers back. The reliability and ease of use are fundamental features of all Crave solutions. Customers enjoy immediate service through QR codes, eliminating the need for app downloads or account creation. Additionally, your staff will find the platform user-friendly and will not require any specialized training, making it a seamless addition to your operations. Ultimately, ServeSafely enhances efficiency while providing a superior experience for both customers and staff alike.
API Access
Has API
API Access
Has API
Integrations
Adyen
Agilysys InfoGenesis
Deliverect
OpenTable
Oracle MICROS POS
Quore
SONIFI
Silverware
Virdee
Integrations
Adyen
Agilysys InfoGenesis
Deliverect
OpenTable
Oracle MICROS POS
Quore
SONIFI
Silverware
Virdee
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Crave Interactive
Founded
2009
Country
United Kingdom
Website
craveinteractive.com
Vendor Details
Company Name
Crave
Founded
2009
Country
United Kingdom
Website
crave-emenu.com/mobile-order-and-pay-solution/
Product Features
Product Features
Menu
Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus
Online Ordering
Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label