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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Each year, our platform sees one billion interactions with guests, and it is the responsibility of the Crave data team to transform this extensive data into practical insights for our clients. Data not only fuels our innovation efforts but also offers essential insights that help us comprehend guest preferences, enabling us to provide personalized service. To explore how our data capabilities can optimize your strategies for data and guest services, connect with team Crave. Our platform is designed to effectively meet the requirements of both large hotel chains and single properties, with the majority of its functionalities hosted on AWS. Developed specifically for the hospitality sector, the Crave platform is a proprietary system that has evolved over the years to enhance digital services offered to guests. Additionally, the platform boasts advanced security measures and adheres to stringent data regulations, including GDPR and various regional data laws, ensuring that client information remains safe and compliant. By choosing Crave, clients can leverage our expertise to improve their operational efficiency and guest satisfaction.

Description

Guestnet serves as an essential multi-channel platform tailored for the hospitality industry, boasting distinctive features that set it apart. Its user-friendly technical implementation benefits both guests and operations while offering comprehensive support. Notably, Guestnet eliminates the need for app installations or device purchases, making it accessible for all. With over 1,600 hospitality businesses leveraging Guestnet to enhance their processes, boost sales, and elevate the guest experience, it has proven its value. This innovative information system ensures that guests receive optimal assistance wherever they are, at any time. The content is seamlessly distributed across various channels, facilitating better customer communication. Additionally, the platform simplifies experience planning by providing always current and personalized data, ensuring that guests receive tailored experiences every time.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adyen
Agilysys InfoGenesis
Deliverect
OpenTable
Oracle MICROS POS
Quore
SONIFI
Silverware
Virdee

Integrations

Adyen
Agilysys InfoGenesis
Deliverect
OpenTable
Oracle MICROS POS
Quore
SONIFI
Silverware
Virdee

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Crave Interactive

Founded

2009

Country

United Kingdom

Website

craveinteractive.com

Vendor Details

Company Name

Guestnet

Founded

2017

Country

Italy

Website

www.guest.net

Product Features

Product Features

Alternatives

Alternatives