Average Ratings 240 Ratings
Average Ratings 0 Ratings
Description
CrankWheel allows you to share your screen while on a call. This makes it easy to create engaging presentations. You can send a link via email or SMS to the viewer and they will be able to view it in any browser on any device. CrankWheel was designed for simplicity and can be shared with customers to facilitate business deals.
CrankWheel can be used to complement calls from insurance agents, mortgage advisors and solar advisors as well as educators and customer support specialists.
CrankWheel is easy to integrate with websites and allows users to add a Demo button to receive quick notifications. We can show you if they are paying attention. Our Chrome Extension has enabled over 50,000 users to share their screens with prospects, regardless of their technical skills or device choice. CrankWheel can be used on old browsers and obscure devices, even with poor network connections. It works on Mac, Android, iOS, Blackberries, Internet Explorer, and Android.
Description
Elevate your customer experience by transforming them into enthusiastic advocates through the use of Screen Share-enabled support. This innovative approach can cut support time by up to 82% in just minutes, leading to a marked increase in customer satisfaction through real-time solutions. By redefining your support team as a profit-generating unit, you can significantly streamline the support process. The ability to visualize your customers’ screens allows you to guide them directly to resolutions, making assistance straightforward and effective. With Median, you can observe your website visitors as they navigate in real-time, enabling you to instantly join their session, gently navigate their screens, and provide clear guidance. This method drastically reduces the time spent on support, eliminates the need for customers to describe their issues in detail, and proactively reduces future support requests with a simple screen-sharing feature. Begin your journey with a free trial today, and enjoy the convenience of Median’s integration with 12 leading chat platforms. Transition from chat to screen sharing effortlessly with just one click, ensuring that easy and interactive support is always within reach once you install the Median code on your site. This powerful tool not only enhances customer interactions but also empowers your support team to provide effective solutions promptly.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Chatra
No
Drift
No
GoHighLevel
Yes
Google Chrome
Yes
HubSpot CRM
Yes
Insites
Yes
Intercom
No
Less Annoying CRM
Yes
LiveChat
No
Microsoft Edge
Yes
Integrations
Chatra
Yes
Drift
Yes
GoHighLevel
No
Google Chrome
No
HubSpot CRM
No
Insites
No
Intercom
Yes
Less Annoying CRM
No
LiveChat
Yes
Microsoft Edge
No
Pricing Details
$15/month
Free for limited use. Starting price $29/month or $180/year for individuals, $99 for teams.
Free Trial
Yes
Free Version
Yes
Pricing Details
$50 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CrankWheel
Founded
2015
Country
Iceland
Website
crankwheel.com
Vendor Details
Company Name
Median
Founded
2017
Country
United States
Website
www.hellomedian.com
Product Features
Customer Success
Account Alerts
Yes
Account Management
No
Communication Management
No
Customer Engagement
Yes
Customer Lifecycle Management
No
Health Score
No
Onboarding
Yes
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Inside Sales
Auto-Dialing
No
Call List Management
No
Call Recording
Yes
Campaign Management
No
Dashboard
Yes
Data Management
No
Lead Capture
Yes
Lead Distribution
Yes
Lead Scoring
No
Performance Management
Yes
Presentation
3D Objects
No
Animations & Transitions
No
Audio Content
No
Collaboration Tools
Yes
Content Library
No
Customizable Templates
No
Media Library
No
Offline Editing
No
Offline Presenting
No
Screen Sharing
Yes
Search/Filter
Yes
Templates
No
Video Content
Yes
Remote Work
Collaboration
Yes
Credential Management
No
Electronic Signature
Yes
Employee Monitoring
No
Live Chat
No
Meeting Management
No
Project Management
No
Remote Access
Yes
Remote Support
Yes
Screen Sharing
Yes
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
Yes
Web Conferencing
Yes
Sales Acceleration
CPQ
No
Campaign Management
No
Dialer
No
Email Sequencing
No
Email Templates
No
Email Tracking
No
List Building
No
Meeting Scheduler
Yes
Predictive Analytics
No
Reporting
Yes
Sales Gamification
Yes
Sales Intelligence
No
Sales Workflow Management
No
Sales Enablement
Collaboration
Yes
Contact Management
Yes
Content Management
No
Document Management
No
Goals / Quota Management
No
Lead Management
Yes
Meeting Management
Yes
Performance Management
No
Presentation Management
Yes
Proposal Management
No
Territory Management
No
Training Management
Yes
Screen Sharing
Annotations / Drawing Tools
No
Desktop / Browser Sharing
Yes
Mobile Screen Sharing
No
Presenter Control Management
Yes
Remote Control
Yes
Screen Capture
Yes
Screen Mirroring
Yes
Screen Recording
Yes
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Screen Sharing
Annotations / Drawing Tools
No
Desktop / Browser Sharing
No
Mobile Screen Sharing
No
Presenter Control Management
No
Remote Control
No
Screen Capture
No
Screen Mirroring
No
Screen Recording
No
