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Description

Cove serves as a cloud-driven customer support platform tailored for small teams and ecommerce businesses, integrating a chat widget for websites, a collaborative inbox, help articles, customer records, and team workflows into a single work environment for agents to effectively handle visitor interactions. Customers benefit from a help center to find solutions, while agents can assign tasks, annotate discussions, resolve issues, and monitor conversations along with gathering feedback on satisfaction. The platform enhances functionality through integrations with email, Shopify, and Slack, with Shopify linking the support desk directly to ecommerce operations. Additionally, Cove features a customer portal, service-level timers, and tools for managing campaigns, while its web workspace can be set up as a progressive web app, and the chat widget is embeddable in mobile applications using a WebView SDK. With pricing structured per workspace and offering unlimited conversations, Cove is designed specifically for small support teams and ecommerce businesses that seek to merge live chat capabilities, a shared inbox, and self-service solutions into one cohesive system. This comprehensive approach empowers teams to streamline support operations, ultimately leading to improved customer satisfaction and engagement.

Description

Tasskel serves as a comprehensive platform for managing all aspects of your business. It integrates CRM, scheduling, invoicing, payments, marketing, customer support, project management, automation, and AI into a single business management solution designed specifically for small and expanding enterprises seeking to streamline their operations and foster growth with one cohesive application. This all-in-one approach enables businesses to effectively oversee their activities while enhancing efficiency and productivity. Tasskel Business Suite Includes: Tasskel CRM — contacts, accounts, leads, deals, quotes, prospecting Tasskel Connect — unified conversations inbox (chat, SMS, email channels Tasskel Mail — business email on your own domain, webmail, contacts, calendars Tasskel Scheduling — booking pages, team calendars, meetings Tasskel Help Desk — shared inbox, SLAs, knowledge base, live chat Tasskel AI (Copilot) — AI assistant across the workspace Tasskel Marketing — campaigns, target lists, email/SMS sends Tasskel Marketing Automation — event-driven workflows Tasskel Tasskel Social — posts per platform, content calendar, landing pages, media library, client reports, link tracking Tasskel E-Signatures Tasskel Video Meetings Tasskel Submit — SEO submission Tasskel Forms builder & Surveys Tasskel Business Directory — public directory with claim-your-listing and paid enhanced listings Tasskel Pay — payment processing Tasskel Accounting — books, journals, reports Tasskel Field Service — jobs, dispatch, equipment, maintenance plans Tasskel Time & Attendance — timesheets Tasskel Websites — website builder and hosting Specialized Industries - Medical, Veterinary, Attorneys and more...

API Access

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API Access

Has API Yes

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An AI Driven System That Actually Knows Your Business

Integrations

Shopify Yes

Slack Yes

Wave Accounting No

Explore All 2 Integrations

Integrations

Shopify No

Slack No

Wave Accounting Yes

Explore All 1 Integration

Pricing Details

$39/month

Free plan for 2 seats. Mini is $39 per workspace per month for 10 seats; additional seats are $6 per month. Essentials is $89 per month for 25 seats, and Plus is $219 per month for 50 seats. Annual billing is available at $396, $888, and $2,196 respectively. Plans include unlimited conversations. Paid plans include a 14-day trial; a payment card is required.

Free Trial Yes

Free Version Yes