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features
design
support

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Description

We help businesses to maximize traffic, labor, and sales data, optimize their marketing and operational effectiveness, and ensure that the customer experience is always relevant. From brick and mortar stores, shopping malls, airports, and leisure. We provide information that allows you to gain a complete understanding of your visitors' activity and help you grow your business. Our clients partner with us to uncover the customer journey and identify the opportunity. We also help to improve customer service levels through smarter solutions, business analytics, and customer service. Our clients can engage with customers throughout their journey and create, monitor, and maintain core business KPIs.

Description

Enabling shopping centers and their tenants to actively connect with patrons and foster meaningful relationships is crucial. By initiating owned communication avenues, malls can effectively transform online visitors into regular physical shoppers, creating a significant impact on foot traffic. Enhance tenant interaction through innovative tools that streamline content gathering and sharing, ensuring that it is both relevant and beneficial for every tenant involved. Cultivating customer loyalty can be achieved through tailored touchpoints and seamless experiences, addressing the diverse expectations of today's consumers. The Mall Engagement Platform is designed with three interconnected modules that link all essential players in the shopping ecosystem: customers, tenants, and mall management. This solution includes a uniquely branded Consumer App featuring a customizable home tab that caters to individual preferences, alongside a comprehensive loyalty program that offers numerous options and sophisticated data analytics capabilities. Such integration not only enriches the shopping experience but also empowers tenants to thrive in a competitive market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WakeupData No 

Integrations

WakeupData Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CountWise Kepler Analytics

Founded

2005

Country

United Kingdom

Website

www.countwise.co.uk

Vendor Details

Company Name

Emplate

Founded

2014

Country

Denmark

Website

www.emplate.it/

Product Features

People Counting

API No 
Anonymous Counting No 
Benchmarking No 
Car Counting No 
Conversion Tracking Yes 
Data Export No 
Events Statistics No 
Heatmaps Yes 
Mood/Age/Gender Recognition No 
Motion Detection No 
Reporting / Analytics Yes 
Retail Counting Yes 
Staff Exclusion Yes 
WiFi Tracking No 
Zone / Area Monitoring Yes 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Alternatives

Alternatives