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Description
We help businesses to maximize traffic, labor, and sales data, optimize their marketing and operational effectiveness, and ensure that the customer experience is always relevant. From brick and mortar stores, shopping malls, airports, and leisure. We provide information that allows you to gain a complete understanding of your visitors' activity and help you grow your business. Our clients partner with us to uncover the customer journey and identify the opportunity. We also help to improve customer service levels through smarter solutions, business analytics, and customer service. Our clients can engage with customers throughout their journey and create, monitor, and maintain core business KPIs.
Description
Enabling shopping centers and their tenants to actively connect with patrons and foster meaningful relationships is crucial. By initiating owned communication avenues, malls can effectively transform online visitors into regular physical shoppers, creating a significant impact on foot traffic. Enhance tenant interaction through innovative tools that streamline content gathering and sharing, ensuring that it is both relevant and beneficial for every tenant involved. Cultivating customer loyalty can be achieved through tailored touchpoints and seamless experiences, addressing the diverse expectations of today's consumers. The Mall Engagement Platform is designed with three interconnected modules that link all essential players in the shopping ecosystem: customers, tenants, and mall management. This solution includes a uniquely branded Consumer App featuring a customizable home tab that caters to individual preferences, alongside a comprehensive loyalty program that offers numerous options and sophisticated data analytics capabilities. Such integration not only enriches the shopping experience but also empowers tenants to thrive in a competitive market.
API Access
Has API
API Access
Has API
Integrations
WakeupData
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CountWise Kepler Analytics
Founded
2005
Country
United Kingdom
Website
www.countwise.co.uk
Vendor Details
Company Name
Emplate
Founded
2014
Country
Denmark
Website
www.emplate.it/
Product Features
People Counting
API
Anonymous Counting
Benchmarking
Car Counting
Conversion Tracking
Data Export
Events Statistics
Heatmaps
Mood/Age/Gender Recognition
Motion Detection
Reporting / Analytics
Retail Counting
Staff Exclusion
WiFi Tracking
Zone / Area Monitoring
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management