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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CounterBalance transcends being merely a software solution; it serves as a comprehensive platform that grants users extensive control over operational management. This versatile system encompasses elements such as Customer Relations Management (CRM), Process Control, Scheduling, Inventory and Time Cost Tracking, Financial Accounts, and much more. By utilizing CounterBalance, management can create a bespoke system that caters specifically to their operational requirements. Users can design tailored process flows, establish various payment methods, generate forms, implement access controls, and set up notifications and reporting features. Essentially, the CounterBalance platform empowers you to construct an application that feels as if you developed it independently. Furthermore, all customization and maintenance tasks within your CounterBalance System can be performed directly by you, the end user, through straightforward and intuitive interfaces. In addition to effectively managing leads and customer interactions in a consistent manner, CounterBalance also proficiently oversees the inventory components associated with those sales, ensuring a holistic approach to operational efficiency. Ultimately, this platform combines flexibility with user-friendliness, making it a powerful tool for any organization.

Description

This solution assists organizations in overseeing activities across various printers and multifunction printers (MFPs) while automatically gathering usage data. PrintScout serves as a software/service platform designed to enable monitoring of printers and MFPs deployed across different clients and locations. It not only automates the retrieval of print counters, essential for billing and summarizing monthly print volumes, but also consolidates all this information into a single web-based administration tool. Offered as a SaaS (Software as a Service), it operates without the need for print servers, allowing monitoring of any printer or MFP connected to a local network. Users are billed a monthly fee per monitored printer based on their selected package. This solution is particularly beneficial for businesses involved in printer rentals, lending, print outsourcing, managed print services (MPS), or those supporting multiple distributed printers. Furthermore, it caters to a wide range of companies, from small enterprises to large corporations, focusing on the effective management and oversight of their printing resources. Ultimately, PrintScout enhances operational efficiency by streamlining print management processes across diverse environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Nexphaze

Website

www.nexphaze.com

Vendor Details

Company Name

Enttry Software

Founded

1996

Country

Brazil

Website

www.enttry.com.br/produto/detalhe/printscout-software-gerenciamento-impressao-controle-monitoramento-impressoras

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Print Management

Cost Tracking No 
Device Status Monitoring No 
Environmental Metrics No 
Guest Printing No 
Mobile Printing No 
Multi-Printer Support No 
Multiple Authentication Methods No 
Print Billing No 
Print Job Deletion No 
Print Job Routing No 
Print Quotas / Limits No 
Remote Printing No 
Reporting / Analytics No 
Secure Print Job Release No 

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