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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CounterBalance transcends being merely a software solution; it serves as a comprehensive platform that grants users extensive control over operational management. This versatile system encompasses elements such as Customer Relations Management (CRM), Process Control, Scheduling, Inventory and Time Cost Tracking, Financial Accounts, and much more. By utilizing CounterBalance, management can create a bespoke system that caters specifically to their operational requirements. Users can design tailored process flows, establish various payment methods, generate forms, implement access controls, and set up notifications and reporting features. Essentially, the CounterBalance platform empowers you to construct an application that feels as if you developed it independently. Furthermore, all customization and maintenance tasks within your CounterBalance System can be performed directly by you, the end user, through straightforward and intuitive interfaces. In addition to effectively managing leads and customer interactions in a consistent manner, CounterBalance also proficiently oversees the inventory components associated with those sales, ensuring a holistic approach to operational efficiency. Ultimately, this platform combines flexibility with user-friendliness, making it a powerful tool for any organization.

Description

Complete solution tailored for Bars and Restaurants that empowers you with your own Delivery platform, enabling sales through social networks and your own website. Easily manage orders at tables, takeout counters, and online, granting you the flexibility to operate your business from anywhere at any time. Enjoy the freedom of not paying excessive commissions while receiving unlimited orders, leading to increased sales and savings with a comprehensive solution. Your restaurant will benefit from a dedicated website and application, allowing customers to place orders at their tables or via a convenient QR Code. Order management is streamlined with individual command controls that include cover charges, ensuring quick service from the counter for enhanced efficiency. Boost your revenue with GrandChef's Online Delivery, which eliminates high fees and gives you full ownership of your delivery service. A simple link directs customers to your online menu, making it easier than ever for them to place orders. Leverage the power of Marketing and Remarketing campaigns to engage and retain customers using the two most effective marketing tools available today, ensuring your business thrives in a competitive market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Nexphaze

Website

www.nexphaze.com

Vendor Details

Company Name

GrandChef

Founded

2016

Country

Brazil

Website

www.grandchef.com.br/

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Food Delivery

Delivery Tracking No 
Dispatch Management Yes 
For Restaurants Yes 
Gift Card Management No 
Menu Management Yes 
Online Ordering Yes 
Order Management Yes 
Routing No 
Sales Trend Analysis No 
Supports Loyalty Program No 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

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