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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CounterBalance transcends being merely a software solution; it serves as a comprehensive platform that grants users extensive control over operational management. This versatile system encompasses elements such as Customer Relations Management (CRM), Process Control, Scheduling, Inventory and Time Cost Tracking, Financial Accounts, and much more. By utilizing CounterBalance, management can create a bespoke system that caters specifically to their operational requirements. Users can design tailored process flows, establish various payment methods, generate forms, implement access controls, and set up notifications and reporting features. Essentially, the CounterBalance platform empowers you to construct an application that feels as if you developed it independently. Furthermore, all customization and maintenance tasks within your CounterBalance System can be performed directly by you, the end user, through straightforward and intuitive interfaces. In addition to effectively managing leads and customer interactions in a consistent manner, CounterBalance also proficiently oversees the inventory components associated with those sales, ensuring a holistic approach to operational efficiency. Ultimately, this platform combines flexibility with user-friendliness, making it a powerful tool for any organization.

Description

It provides the ability to monitor all cash inflows and outflows throughout a work shift. It facilitates the documentation of cash transactions that are not directly associated with sales or operational costs. This system enables rapid order management without the necessity of linking a sale to a specific table. It also permits the arrangement of tables across various rooms in accordance with the established business strategy. Furthermore, it allows for the assignment of waitstaff to sales activities, whether at tables or the counter. Customers can be designated for sales transactions both at tables, at the counter, and for home deliveries. The system supports the application of percentage discounts for specific customers who are pre-registered. It allows for the selective charging of certain products within a single sale without requiring the entire transaction to be finalized. Additionally, it enables the configuration of multiple work shifts to enhance the organization of historical sales data. Importantly, it also facilitates tracking all tips received in the cash register over a specified timeframe, ensuring comprehensive financial oversight. This comprehensive functionality ultimately streamlines the management process and enhances operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DiDi No 
Flipdish No 
Mercado Pago No 
Rappi No 
Uber Eats No 

Integrations

DiDi Yes 
Flipdish Yes 
Mercado Pago Yes 
Rappi Yes 
Uber Eats Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$25.18 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Nexphaze

Website

www.nexphaze.com

Vendor Details

Company Name

Fudo

Website

fu.do/

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

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