Average Ratings 0 Ratings
Average Ratings 48 Ratings
Description
Once you complete your payment, you will receive the details right away, eliminating any waiting for setup. You will have access to a reboot panel that allows you to easily restart your server whenever necessary. In case your server encounters issues, you won't require assistance for rebooting. As the longest-standing RDP provider in the industry, we assure you that there is no better place to purchase RDP services. Our server pricing is highly competitive, especially given the array of features we offer. Whether you're an experienced developer or someone who's never handled a website before, we have a tailored web hosting solution that fits your specific needs. Our Windows RDP plans include a specially designed reboot panel, enabling you to reboot, power on, or power off your server at your convenience. Additionally, we have implemented uptime monitors to keep a watchful eye on your server for any potential downtime, and we proactively address issues before they even come to your attention. Clients have the freedom to install or uninstall any software they wish and can modify server settings to suit their preferences. Moreover, our commitment to customer satisfaction means that we are always here to support you.
Description
HelpWire is remote access software for Windows, macOS, and Linux. IT teams and technicians can start sessions by sending a link, so the remote user clicks it and joins without creating an account or entering credentials.
When follow-up is required, unattended access allows technicians to return to devices later without involving the remote user again. Sessions reconnect automatically after reboots.
To keep remote access responsive, HelpWire uses direct peer-to-peer connections by default, with relay fallback when network conditions require it. All sessions are encrypted with TLS and AES-256.
Core features:
- No sign-up for the remote user – reduce friction and speed up session initiation.
- Reboot & reconnect – continue support after system restarts without losing access.
- UAC elevation support – perform administrative tasks on Windows devices during the session.
- File transfer – move files between devices during support work.
- Wayland support on Linux – connect to Ubuntu 22.04+, Fedora, and other distributions where Wayland is the default.
- Concurrent sessions – let one operator connect to several clients at once, or multiple operators join the same session.
- Multi-screen view – work across all client monitors without switching context.
- Two-factor authentication (2FA) – protect account access.
- Firewall-friendly connections – run support within restricted network environments.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$9.99 per month
Free Trial
Free Version
Pricing Details
$0
The product is completely free of charge, no fees and no ads
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CoreRDP
Website
www.corerdp.com
Vendor Details
Company Name
Electronic Team, Inc.
Founded
2001
Country
United States
Website
www.helpwire.app/
Product Features
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback