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Average Ratings 49 Ratings

Total
ease
features
design
support

Description

Once you complete your payment, you will receive the details right away, eliminating any waiting for setup. You will have access to a reboot panel that allows you to easily restart your server whenever necessary. In case your server encounters issues, you won't require assistance for rebooting. As the longest-standing RDP provider in the industry, we assure you that there is no better place to purchase RDP services. Our server pricing is highly competitive, especially given the array of features we offer. Whether you're an experienced developer or someone who's never handled a website before, we have a tailored web hosting solution that fits your specific needs. Our Windows RDP plans include a specially designed reboot panel, enabling you to reboot, power on, or power off your server at your convenience. Additionally, we have implemented uptime monitors to keep a watchful eye on your server for any potential downtime, and we proactively address issues before they even come to your attention. Clients have the freedom to install or uninstall any software they wish and can modify server settings to suit their preferences. Moreover, our commitment to customer satisfaction means that we are always here to support you.

Description

HelpWire is remote access software for Windows, macOS, and Linux. IT teams and technicians can start sessions by sending a link, so the remote user clicks it and joins without creating an account or entering credentials. When follow-up is required, unattended access allows technicians to return to devices later without involving the remote user again. Sessions reconnect automatically after reboots. To keep remote access responsive, HelpWire uses direct peer-to-peer connections by default, with relay fallback when network conditions require it. All sessions are encrypted with TLS and AES-256. Core features: - No sign-up for the remote user – reduce friction and speed up session initiation. - Reboot & reconnect – continue support after system restarts without losing access. - UAC elevation support – perform administrative tasks on Windows devices during the session. - File transfer – move files between devices during support work. - Wayland support on Linux – connect to Ubuntu 22.04+, Fedora, and other distributions where Wayland is the default. - Concurrent sessions – let one operator connect to several clients at once, or multiple operators join the same session. - Multi-screen view – work across all client monitors without switching context. - Two-factor authentication (2FA) – protect account access. - Firewall-friendly connections – run support within restricted network environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$9.99 per month
Free Trial No 
Free Version No 

Pricing Details

$0
The product is completely free of charge, no fees and no ads
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CoreRDP

Website

www.corerdp.com

Vendor Details

Company Name

Electronic Team, Inc.

Founded

2001

Country

United States

Website

www.helpwire.app/

Product Features

RDP

Product Features

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Alternatives

Alternatives

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