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Average Ratings 0 Ratings

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features
design
support

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Description

Coolfire builds collaboration software for teams on the move. Coolfire's patented technology connects people, processes, and information in a purpose-built digital workspace. Coolfire's vision is to keep teams organized around the work at hand and provide them with the critical information they need to keep moving forward. Coolfire is a trusted technology resource for corporate and government customers from Enterprise Rent-A-Car to the US Department of Defense.

Description

Providing exceptional field service to surpass competitors is the primary goal for every field service organization. This approach not only fosters customer trust but also presents a chance to establish a cost-efficient, agile, and profitable service chain management framework. To thrive in this environment, it's crucial to synchronize your workforce, processes, products, and customer expectations consistently and promptly. From managing resource availability and scheduling to overseeing tracking, spare parts, tools, service contacts, logistics, partnerships with third-party service providers, and business analytics, mastering these interconnected and intricate processes is essential for achieving visibility and control. Furthermore, the advent of mobility and cloud technology is transforming the industry landscape. Consequently, it is vital to take a step back and evaluate whether your current system can adapt to these significant shifts in the market. Embracing these changes can ultimately lead to enhanced efficiency and a competitive advantage.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Tray.ai Yes 

Integrations

Tray.ai No 

Pricing Details

$15 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$70 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Coolfire

Founded

2010

Country

United States

Website

www.coolfiresolutions.com

Vendor Details

Company Name

Zylog Systems

Founded

2001

Country

United States

Website

www.zsl.com

Product Features

Delivery Management

Customer Portal No 
Dispatch Management Yes 
Driver ETA Yes 
Driver Management Yes 
For Courier Services Yes 
For Freight Yes 
For Restaurants Yes 
Order Tracking Yes 
Routing Yes 
Scheduling Yes 
Signature Capture Yes 
Surveys & Feedback Yes 

Field Service Management

Billing & Invoicing No 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management No 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock No 
Work Order Management Yes 

Logistics

3PL Yes 
Barcoding / RFID No 
CRM No 
Container Tracking Yes 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management Yes 
Purchasing No 
Scheduling Yes 
Shipping Management Yes 
Transportation Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access No 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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