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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cool Telecom offers a cloud-based phone system tailored for businesses of all sizes, featuring a versatile interface that integrates CRM and Helpdesk functionalities to boost sales and enhance communication for support teams. Clients can quickly acquire phone numbers from over 50 countries, adjust their workforce according to seasonal demands, and benefit from comprehensive insights via real-time analytics. The platform is accessible on any device, allowing users to make and receive calls from virtually anywhere. With the multifunction app from Cool Telecom, users can efficiently manage call routing based on IVR choices, agent expertise, time zones, and other criteria, all facilitated by a user-friendly dashboard. Additionally, the platform provides advanced, real-time analytics regarding agent and team performance, enabling monitoring through a live feed and allowing data cross-referencing with existing CRM systems for deeper insights and opportunities for enhancement. This functionality ensures that businesses not only remain connected but also continuously improve their customer service and operational efficiency.

Description

OpenSIPS is an open-source SIP proxy/server designed for handling voice, video, instant messaging, presence, and various other SIP extensions. This versatile signaling SIP server caters to carriers, telecom operators, and ITSPs, providing solutions for diverse applications such as Class 4 and Class 5 residential platforms, trunking and wholesale services, enterprise and virtual PBX systems, session border controllers, application servers, load balancers, IMS platforms, call centers, and much more. Its high throughput capability supports tens of thousands of calls per second and millions of simultaneous connections, making it a preferred choice for various SIP scenarios and services. OpenSIPS excels due to its flexible routing and integration options, which allow for custom routing logic through routing scripts and numerous interfacing APIs. With over 120 modules available, it facilitates effective application development for SIP handling, backend operations, and routing logic. Additionally, the 3.2 release of OpenSIPS underwent a thorough security audit, enhancing its safety and reliability for users across the board. This robust framework not only meets current demands but also continuously evolves to address future challenges in the telecommunications landscape.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Ansible No 
Docker No 
Fonimo No 
Netdata No 

Integrations

Ansible Yes 
Docker Yes 
Fonimo Yes 
Netdata Yes 

Pricing Details

€10 per month
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cool Telecom

Founded

2021

Country

France

Website

www.cool-telecom.com

Vendor Details

Company Name

OpenSIPS

Country

United States

Website

opensips.org

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

PBX

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