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Average Ratings 0 Ratings
Description
Convrs is a messaging platform hosted in the cloud that allows businesses to handle customer interactions through various channels, including WhatsApp, Instagram, Messenger, Telegram, LINE, Viber, SMS, and live chat on their websites. The platform consolidates all conversations into a unified inbox, enabling teams to assign tasks, collaborate using internal notes, and access customer information easily. Users can create automated chatbot workflows based on rules and, depending on their subscription level, incorporate AI-driven chatbots; they can also streamline routing, automate follow-ups, and execute WhatsApp campaigns that include audience targeting, customized messaging, scheduling, and performance analytics. Additionally, Convrs offers mobile applications for both iOS and Android devices, as well as robust integrations with HubSpot and Salesforce, along with an API for tailored connections. This platform is specifically tailored for marketing, sales, and customer service teams that utilize messaging to enhance customer engagement, streamline lead qualification, and provide effective support. With its comprehensive features, Convrs empowers businesses to optimize their communication strategies across channels.
Description
Techmits Connect serves as a WhatsApp Business platform tailored for customer support, sales, and marketing teams. This innovative solution consolidates chats from connected WhatsApp Business accounts into a centralized inbox, allowing team members to assign conversations and access chat history, quick replies, contact details, groups, and customizable fields. Companies can develop targeted campaigns utilizing pre-approved message templates, oversee opted-in contacts, and monitor both delivery rates and engagement levels. Advanced workflow tools enable AI-enhanced auto-replies with the option for human intervention, automated reminders, customer journey mapping, and messages triggered by pipeline events. Furthermore, the platform includes a chat widget for websites, integration with Shopify, REST APIs, and webhooks, along with an Android application for seamless conversation and contact management. Techmits Connect operates on Meta’s official WhatsApp Business Platform and Cloud API, with WhatsApp messaging fees being billed directly to Meta. Users can access a free plan, and they have the opportunity to explore premium features for a trial period of 14 days, making it an attractive option for businesses looking to enhance their communication strategies. This combination of features ensures that companies can efficiently manage their customer interactions across various channels.
API Access
Has API
Yes
API Access
Has API
Yes
Pricing Details
$29/agent/month
Starter is $0/month for 1 agent, 2,000 messages/month, 2 channels, and 2 chatbots. Standard is $29/agent/month. Business is $390/month with 10 seats included ($39 per extra seat); Enterprise is $1,225/month with 25 seats included ($49 per extra seat) and a 9-month minimum. Annual payment receives a 20% discount. A 45-day free trial is offered on eligible plans. WhatsApp use adds a $25/month fee per number plus Meta conversation charges; SMS fees vary by country and setup.
Free Trial
Yes
Free Version
Yes
Pricing Details
$0
A free plan is available. Paid features include a 14-day trial. WhatsApp messaging charges are billed separately by Meta.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Convrs
Founded
2019
Country
United Kingdom
Website
convrs.io
Vendor Details
Company Name
Techmits
Founded
2018
Country
India
Website
www.techmits.com
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No