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Description
Introducing the ultimate qualitative research platform, Convo, which utilizes AI to moderate and analyze user feedback effectively. It combines the depth typically found in interviews with the scalability of surveys, allowing for a versatile research experience. Users can answer in their own language, ensuring their responses are authentic and easy to understand. Enjoy the flexibility of conducting numerous interviews at once without any cumbersome push-to-talk requirements, as Convo interacts with users in a conversational manner. Each time a response is collected, Convo automatically re-evaluates all existing data, ensuring that you always access the latest insights in real time. As a comprehensive qualitative user research solution, Convo simplifies the entire process from start to finish. With AI-generated questions, setting up a study takes mere minutes, and users can engage in asynchronous interviews via our unique voice AI interviewer. Additionally, our AI acts as an autopilot for analytics, highlighting the most critical feedback effortlessly. This innovative approach transforms the way qualitative research is conducted.
Description
Engage with your users to understand how they interact with your application or website. Conduct interviews with participants from various locations around the globe, allowing your team to observe and document insights with precise timestamps for better analysis. Alternatively, invite users to complete tasks independently by sending them a test link, which will result in a variety of recorded sessions delivered straight to your inbox. This method of remote user research is applicable for both mobile and desktop platforms, eliminating the need for any physical connections. You can pose questions, receive genuine feedback, and enable participants to share their screens from any corner of the world. Test any kind of website, application, or prototype effortlessly. Each research project is equipped with a distinct LiveShare invite link that can be distributed to numerous participants, allowing for expansive outreach. Take your research efforts beyond traditional settings by capturing the face, screen, and voice interactions of individuals, no matter where they are located, thereby broadening the scope of your findings. This approach not only enhances user engagement but also fosters a deeper understanding of user behavior across diverse environments.
API Access
Has API
API Access
Has API
Integrations
CleverX
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Convo
Country
United States
Website
getconvo.ai/
Vendor Details
Company Name
Lookback
Founded
2013
Country
United States
Website
lookback.io
Product Features
Product Features
Usability Testing
A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
