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Description
Enhance your Facebook Messenger experience by integrating it with Conversity, transforming it into an unparalleled customer engagement platform. With Conversity powering your backend, you can efficiently route and distribute incoming conversations to your internal teams, handle offline inquiries, transfer chats seamlessly among team members, and initiate multi-party conferences, among other capabilities. Featuring a rich array of enterprise-level functionalities, Conversity stands out as one of the most sophisticated and comprehensive customer engagement solutions tailored for Facebook Messenger. It allows you to create custom, interactive, multi-tiered menu options to guide customers to the right teams or departments. Furthermore, you can utilize the menu options to send informative texts or collect user feedback prior to connecting them with your support staff. Additionally, Conversity offers compatibility with leading CRM and LMS platforms such as Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, and SugarCRM. It also integrates seamlessly with popular Content Management Systems, including WordPress, Joomla, and Magento, ensuring a cohesive and efficient communication experience. This integration not only boosts customer satisfaction but also streamlines operational efficiency across your teams.
Description
Enhance your self-learning AI chatbot by integrating it with your website URL, PDFs, knowledge base, or document files, allowing it to seamlessly process your content and generate human-like answers to inquiries specific to your brand. Say goodbye to generic responses and hello to an engaging AI persona that fosters warm and meaningful interactions with your customers, utilizing hundreds of real-time text-to-speech voices across all popular languages. Facilitate live interactions with your visitors, offering immediate support and assistance whenever needed. You can also onboard unlimited team members to manage a large influx of queries, ensuring tailored experiences that elevate customer satisfaction. Jumpstart your chatbot deployment using our extensive library of pre-made templates, allowing you to go live in mere seconds without requiring any technical expertise. Additionally, monitor, document, and evaluate chat logs, traffic statistics, and other analytics to gain insights into customer feedback, ultimately enhancing revenue and return on investment through data-driven improvements. By continuously refining your chatbot's capabilities, you can create an even more responsive and effective tool for customer engagement.
API Access
Has API
API Access
Has API
Integrations
Zapier
Pricing Details
$99.00/month/user
Free Trial
Free Version
Pricing Details
$49 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aumenta Global Services
Founded
2015
Country
India
Website
conversity.net
Vendor Details
Company Name
HumanBot
Country
Canada
Website
humanbot.io
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
