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Description
AI personal assistants that adapt, learn, and remember are designed to take care of tasks, allowing you to concentrate on what is truly important, with a foundation in advanced learning models. Our AI assistant grows and evolves in response to your usage, refining its understanding of your habits and preferences with every interaction. By utilizing a new category of models known as Large Meta Learning Models (LMLMs), which continuously acquire new abilities similar to human learning, we aim to create a groundbreaking generation of versatile agents. Convergence is leading the way in developing these general agents, and we are only at the beginning of this journey. Teach it your tasks, and it not only learns but also automates them, liberating you to prioritize what truly matters. With Proxy, our innovative agent, you can delegate your tasks to a system that adapts and streamlines your workflow, enhancing focus on essential activities. This technology is transforming the operational dynamics for individuals and businesses alike, offering a tailored, flexible assistant that evolves alongside you. Picture an exceptional version of yourself that works tirelessly, learns rapidly, and manages an increasing array of responsibilities efficiently, ultimately redefining productivity. The future of work is here, and it promises to be more collaborative and less burdensome than ever before.
Description
Introducing an automated support solution that facilitates exceptional experiences and outstanding service at scale. This innovative system can deflect up to 60% of incoming customer inquiries before any tickets are even generated, providing immediate responses at a significantly reduced cost. With your Percept.AI agent, complex tickets are effortlessly transferred to your human team, complete with detailed conversation summaries that enable agents to address tier two and three issues 5-10 times more efficiently. Additionally, you will benefit from comprehensive reports on customer intents through context-aware analytics, allowing you to foresee potential customer problems before they arise. Featuring superior natural language understanding with an impressive accuracy rate exceeding 95%, this technology is driven by our proprietary advancements developed by AI specialists from industry leaders like Google, Facebook, Amazon, and Y-Combinator. Furthermore, this solution not only streamlines support but also enhances overall customer satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
Google Drive
Proxy
Salesforce
Slack
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Convergence
Founded
2024
Country
United Kingdom
Website
convergence.ai/
Vendor Details
Company Name
Percept.AI
Founded
2016
Country
United States
Website
percept.ai
Product Features
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management